The total compensation with respect to any contracted month cannot exceed 10 percent of one twelfth (1/12th) of the annual charge for the Cloud Service. Important: The information in the previous paragraph is an excerpt from the service level agreement (SLA) in the Terms of Use (TOU) and...
Attached to the Subscription Agreement for the following offered Minitab Services, when applicable:Minitab® Statistical Software — Web App Minitab Model Ops® Real-Time SPC Powered by Minitab® Minitab Connect® Quality Trainer by Minitab® Minitab Engage®Service Uptime...
1. Terms and Definitions 2. Service Availability 3. Service Compensation 4. Release of Liabilities 5. Miscellaneous To use the Global Application Acceleration Platform service (the "Service"), you should read and observe this Global Application Acceleration Platform Service Level Agreement (this "Agree...
Service Level Agreements are different from a Terms and Conditions agreement (also known as a Terms of Service or Terms of Use agreement). In short, a Service Level Agreement lets customers know what level of service they will receive, and what remedies exist if that level of service is not...
Define Terms of Engagement/Service Level Agreement/Scope of Work. means the statement provided to the client, which outlines the nature of the services, the deliverables to be provided, the fees payable, and the time frame for completion of the Services.
service level agreement [英][ˈsɜːvɪs ˈlevl əˈɡri:mənt][美]['sɝvɪs ˈlɛvəl əˈɡrimənt]服务水平协议;双语例句 1 UNFPA will ensure that terms and conditions addressing bank r...
Financial penalties are direct monetary consequences imposed on the service provider for failing to meet service level agreement terms. Service providers may be required to pay fines for failing to meet the specified service levels. These fines can be predefined in the SLA and are typically proportio...
This Service Level Agreement sets forth the general terms and conditions of your use of the services provided by MachineMetrics.
Service-level agreement penalties SLA penalties are disciplinary measures that exist to ensure the terms of the contract are maintained. These penalties differ from contract to contract. They may include the following: Service availability.This includes factors such as network uptime, data center resourc...
During the Term of the Service Agreement (as applicable, the "Agreement"), the Covered Service will provide a Yearly Uptime Percentage to Customer of at least 99.9% (the “Service Level Objective ” or “SLO”). If GW Solutions Ltd does not meet the SLO, and if Customer meets its obliga...