The total compensation with respect to any contracted month cannot exceed 10 percent of one twelfth (1/12th) of the annual charge for the Cloud Service. Important: The information in the previous paragraph is an excerpt from the service level agreement (SLA) in the Terms of Use (TOU) and...
If the Service fails to meet the Service Uptime in any month due to unscheduled downtime, You may be eligible for a Service Credit of 5% of the monthly prorated amount of Your Subscription Fee for the affected Service. In order for Us to consider a Service Credit, You must submit a cla...
level agreement.应用程序没有能力处理相关服务级别协议中定义的消息速率。
Define Terms of Engagement/Service Level Agreement/Scope of Work. means the statement provided to the client, which outlines the nature of the services, the deliverables to be provided, the fees payable, and the time frame for completion of the Services.
1. Terms and Definitions 2. Service Availability 3. Compensation Plan 4. Release of Liabilities 5. Miscellaneous Tencent Container Registry Enterprise Edition Service Level Agreement This Tencent Container Registry Enterprise Edition Service Level Agreement shall be effective on December 7, 2020. In order...
Financial penalties are direct monetary consequences imposed on the service provider for failing to meet service level agreement terms. Service providers may be required to pay fines for failing to meet the specified service levels. These fines can be predefined in the SLA and are typically proportio...
This Service Level Agreement ("SLA") is between Backblaze, Inc. ("Backblaze") and users of our services (“Customer”). It governs access to, and use of, the Backblaze B2 Cloud Storage and the Backblaze Computer Backup services (collectively, “Covered Services”). This agreement applies to...
To use the Tencent Cloud TDMQ for CMQ Service (the “Service(s)”), you shall read and comply with this TDMQ for CMQ Service Level Agreement (the “Agreement” or the “SLA”) and the Tencent Cloud Service Agreement. This Agreement contains the terms and definitions of the Services, serv...
A service-level agreement is an agreement generally between a network service provider and a customer who specify the terms, that exactly what were the services that the network service provider will deliver. A huge number of Internet service providers facilitate their customers with a Service Level...
This PagerDuty Service Level Agreement (“SLA”) applies to Customer's use of the Hosted Service(s) purchased by Customer and is governed by the PagerDuty Terms of Service or master agreement executed between Customer and PagerDuty, as applicable (the “Agreement”). The SLA applies separately...