A service level agreement is an agreement between two or more parties, where one is the customer and the others are ( ). A. service brokers B. service providers C. service auditors D. key customers 相关知识点: 试题来源: 解析 [答案]B [解析]服务水平协议是在一定开销(通常这个开销是驱动...
A service level agreement is an agreement between two or more parties,where one is the customer and the others are( ). A. service brokers B. service providers C. service auditors D. key customers 相关知识点: 试题来源: 解析 B 正确答案:B 解析:翻译:服务级别协议是两方或多方之间的协议,...
Verifying the provider's service delivery levels is necessary to the enforcement of a service-level agreement. If the SLA is not being properly fulfilled, then the client may be able to claim the compensation agreed upon in the contract. ...
Service-level agreement FAQ What are the three types of SLAs? The three main types of service-level agreements are customer SLAs, internal SLAs, and multi-level SLAs. What is an example of an SLA? Twilio, a cloud communications platform that enables developers to build voice, messaging, and...
A service level agreement is an agreement between two or more parties, where one is the customer and the others are (). A、service brokers B、service providers C、service auditors D、key customers 点击查看答案&解析手机看题 你可能感兴趣的试题 单项选择题 Change management would typically be comp...
A Service Level Agreement (SLA) is the service contract component between a service provider and customer. A SLA provides specific and measurable aspects related to service offerings. For example, SLAs are often included in signed agreements between Internet service providers (ISP) and customers. ...
A Service-level Agreement (SLA) is an agreement between a service provider and customer that outlines specific standards for products or services, governing the relationship and providing clarity by defining expectations.
As noted, a service level agreement is used to define the level of service that a customer expects from a supplier. This definition includes metrics that will be used to measure the service and the remedies or penalties that will be incurred if those service levels aren’t reached. ...
The most common (or at least the most well-known) type of service level agreement, the customer SLA is a contract between a service provider and an external customer. This is sometimes also called anexternalservice agreement. Internal SLAs ...
Learn about the different types of service level agreements (SLAs), and how to implement SLAs in your ecommerce partnerships.