Last year, we had our most applicants in Salon Culture, Salon Leadership and Customer Service. While you may excel in one of those areas but if the only thing you write about is,“We have a great culture because we all love each other, or we love our clients and our clients love us,...
First of all, you need to make sure your salon atmosphere is inviting to the customer. In fact, management is a balancing act between your stylists and your customers. You have to make sure both have their needs met, while earning the respect and trust from your workers....
Leo Management System; SPA & Salon is an all-in-one software solution designed to streamline daily operations, manage appointments, inventory, and employee schedules.
Salon Management Bookmark + Engaging the Team in the Strategic Vision of the Salon byFallon Helm, Owner, Revive Day Spa Salon Owner Fallon Helm shares how she turns the task of writing essays for the SALON TODAY 200 into an engaging invitation to her leadership team, involving them in planni...
When opening a hair salon, invest in a software platform that will help streamline appointment scheduling, client management, and inventory tracking. As an example, the Zenoti platform offers features that help enhance customer experience and optimize business processes. “Zenoti is really setting the...
Word of mouth is often how new stylists get started and build customer loyalty. How do I attract salon booth renters to my business? Attracting salon booth renters is very similar to attracting full-time staff. The process might include using classifieds like Craigslist, job search sites, ...
Going desklessrefers to removing the physical barrier between the front desk professional and the client. Without the front desk as a point of friction, employees instantaneously have the opportunity to deliver a personalized customer experience, as well as better implement selling strategies. ...
” Parker observes. “It doesn’t matter what mood you’re in or what you’ve been through during the day—you kind of put on a mask. I think I’m fine throughout the day, but as soon as I lock the door after the last customer, it hits me. I take off that mask and ca...
Multi-Location Management Advanced Analytics Data Security Tailored Software for Salon and Spa MioSalon facilitates your salon ease-of-operations so you can focus on what truly matters Seamless Booking, Higher Customer Experience Simplified booking and billing process to serve your customers better and ...
Offering free or heavily discounted salon services to friends and family is a great way to get your feet wet with customer service. And they’ll probably be jumping out of the woodwork to take advantage of such a great deal while supporting someone close to them. But how do you make sure...