7. Maintain salon management skills The beauty and wellness industry is ever-evolving. In order to ensure their business is thriving, salon owners have got to proactive when it comes to keeping their skills up to date. Good salon skills directly impacts the quality of salon services offered, t...
Salon managers also need to understand basic accounting principles, have basic computer skills, and understand the basics of marketing.The ability to multi-task is a must for managers. One moment you could be dealing with a customer who is unhappy with the way their color turned out. The ...
Whether an inside or outside candidate is desired, there is one common pitfall to avoid: Do not hire or promote a candidate to a management position based on high productivity as a nail technician or hairdresser. Those skills are not always interchangeable. SCHEDULING INTERESTS If you want...
Generally problems are related to: * Lack of flexibility in service delivery * Need for training of staff * Lack of communication among team members * Lack of communication from management * No clear direction or collaborative goal setting * Ignoring customer feedback. All of these problems are ...
customer service objective will determine the level of customer service to be delivered.There are four level of service:1.Basic 2.Expected 3.Desired 4.Sensational While we might like to aim for 'sensational' service all the time,we know that service at this level comes with a cost,for ...
When opening a hair salon, invest in a software platform that will help streamline appointment scheduling, client management, and inventory tracking. As an example, the Zenoti platform offers features that help enhance customer experience and optimize business processes. “Zenoti is really setting the...
The Deskless Experience Going desklessrefers to removing the physical barrier between the front desk professional and the client. Without the front desk as a point of friction, employees instantaneously have the opportunity to deliver a personalized customer experience, as well as better implement sell...
trainingon customer service skills and how to provide hair, nail and skincare services according to your standards handling ofabsenteeism, vacation and sick leaveto stay on schedule with client appointments taking care ofpayroll,taxesand benefits ...
Practice your salon development and customer management skills. Working in the beauty salon have never been so much fun and exciting! Upgrade your beauty procedure stations and kitchenware for a better gaming experience! Visit https://lionstudios.cc/contact-us/ if have any feedback, need help on...
Provides in house training on Hair dressing and beauty skills. Trains on customer service and salon operations. Tie up with top Hair & beauty industry leaders to train on current trends and techniques Grand Opening Ceremony – Our PR company will organize the grand opening day for your salon. ...