This jointly released solution natively combines a unified, artificial intelligence (AI)-powered agent workspace in Salesforce Service Cloud with enterprise contact center and workforce engagement management capabilities from the Genesys Cloud platform. From a single orchestration engine in Genesys Cloud, de...
We evaluate your Salesforce needs and pick the best matching Salesforce offering. We help you implement Salesforce in your organization: set up users, workspace, perform initial service configuration, migrate data. Learn more Salesforce Administration We help you configure your company-leveraged Sa...
Connect to Salesforce directly from Looker Studio, SAP Analytics Cloud, Microsoft Power Apps, Amazon QuickSight, and more. Real-time data connectivity to Workday and hundreds of additional enterprise sources Bi-directional connectivity through common data endpoints ...
The marketing, sales, as well as finance divisions, will be empowered by easy access to vital information, which will additionally guarantee that every bit of data across the company is precise and comprehensive.
Service Cloud Enablers Specializes in configuring & developing solutions within Salesforce Service Cloud, enhancing customer support & server capabilities. Salesforce Support Staff Providing ongoing support for your Salesforce environment, addressing user queries, troubleshooting issues & ensuring system stabilit...
“Service Cloud gives us a single view of the customer, where we are against service level agreements, how we are performing, the speed of our response, which cases are being prioritised, and why. “We can see the pain points, spot trends and see potential problems before they occur, and...
Service Cloud Customer Service Console Provide customer service from one screen in an easy-to-use service console with built-in productivity tools and a 360° view of each customer Automated Business Process Create end-to-end workflows to automate and extend repetitive business processes with simple...
Salesforce is a customer-centric, innovation-driven provider of cloud-based customer relationship management (CRM) systems, using a software-as-service model to support a robust customer base. Over the years, Salesforce has continued to grow and evolve its offerings to incorpo...
For us here at SyncApps by Cazoomi, riding this industry growth has been an excellent opportunity to reflect on our beginnings with Salesforce. The tech world was completely different when we started the company over a decade ago. Cloud Integration was a budding field; only a few people used...
Virtusa is one of the only Salesforce global system integrators that has been awarded a Level II Partner Navigator specialization from Salesforce for Health Cloud implementation services. This is based on the number of successful end-to-end projects that