Accenture partners with Salesforce to eliminate silos and build a unified data foundation with Salesforce Data Cloud, offering a 360-degree view of customers, employees, partners, and vendors. This integration enables you to deliver personalized experiences across all channels with speed and precision...
Full-Service Digitalisierung von Marketing, Vertrieb und Service mit dem CRM-System Salesforce. Mit einem kundenzentrierten, strategischen Ansatz werden maßgeschneiderte Lösungen entwickelt, die spezifische Unternehmensanforderungen optimal erfüllen. Von Beratung zu Implementierung, Integration,...
Integrationen: Salesforce Service Cloud Verschaffen Sie sich eine komplette 360-Grad-Sicht auf Ihre Kunden, bieten Sie eine erstklassige Kundenbetreuung in sozialen Netzwerken und verwandeln Sie Social-Media-Daten in geschäftskritische Erkenntnisse – alles an einer zentralen Stelle. ...
EXECUTIVE SUMMARY CLOUDSTREET implemented the first ever integration between Salesforce B2B Commerce Cloud and Avsight aviation software. CLOUDSTREET has since [...] CHALLENGE WHAT FIELD SERVICE CHALLENGES DID THE CUSTOMER FACE? The customer encountered several challenges, including inefficient service schedu...
Service Cloud empowers service teams to manage cases, knowledge, and incidents collaboratively from a single, AI-powered workspace so you can boost productivity and increase customer satisfaction.
service cloud voice for partner telephony を使用したスーパーバイザーによる聴取または割り込み エージェントが管理対象グループに属している场合、スーパーバイザーは、スーパーバイザーパネルを使用して有効な通话を监视できます。 有効な通话に対して [监...
Experience cloud Development of Salesforce communities, Customer portals, Partner Portals, custom CSS design sites. Integration service Integration through Apex and using middleware like Talend, Mulesoft Salesforce Products Astrea IT have over the years have built significant expertise on various Salesforce...
Our Salesforce implementation expertise spans Sales Cloud, Marketing Cloud, Service Cloud, Analytics Cloud, Financial Services Cloud, and Nonprofit Cloud. To implement these solutions, we use agile methodologies that focus on iterative and phased development. Being a certified Salesforce partner, our CR...
Learn how Service Cloud can help you boost your team’s productivity and close cases faster with one unified agent console.
Configero is an expert consulting partner in the deployment and implementation of Salesforce's leading Service Cloud solution for customer-centric companies looking to deliver efficient, satisfying experiences to their clients. With a broad range of use cases across industries, we have a proven framew...