Enable your team with customer service support software & solutions powered by AI to create connected, efficient, and scalable service that customers love.
Salesforce Customer Service Software FAQ What is customer service? Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy, enjoyable experience with your brand. What is customer service and...
Salesforce Customer Service Software FAQs What is customer service? Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them to have an easy, enjoyable experience with your brand. What is customer service...
Improve your small business customer support with our powerful help desk software. Discover how Salesforce can help you improve customer satisfaction.
Improve your small business customer support with our powerful help desk software. Discover how Salesforce can help you improve customer satisfaction.
Improve your small business customer support with our powerful help desk software. Discover how Salesforce can help you improve customer satisfaction.
Saleforce的首个创新不是功能,而是它的商业模式。Benioof想让软件成为一种公共事业,如同电力一样。所以他给Saleforce简单的订阅价格,这个价格可以根据使用情况进行调整。在1999年,是50美金/用户/月,软件即服务(Software-as-a-service,Saas)诞生了。 SOFTWARE(软件)这个词在那个时候总是与复杂和昂贵联系在一起,在相...
不用的公司有不同的命名,有些叫SFA(sales force automation),有些叫CIS(Customer interaction software),还有叫ECM(Enterprise customermanagement),都是一些3个字母的缩写。 最终统一叫CRM。 为什么使用CRM? 存储销售信息是做任何生意的基本需求。你整天都会跟不同的对象打交道,包括现有公司内的个人联系人(salesforc...
但是近年来国内的一些CRM平台也做得很不错了,没必要执着于非本土系统。简单总结下这个系统的亮点——1...
Tell us a bit more so the right person can reach out faster. Request a call Stay up to date. Get the latest research, industry insights, and product news delivered straight to your inbox. Sign up for newsletter Salesforce Customer Service Software FAQ...