Enjoy hassle-free returns on almost any physical product purchased from the Microsoft Store. Return in like-new condition for a full refund. Some exclusions apply, see page for more details.
You can only get a refund on Xbox One games and Microsoft Store apps if: You’ve used the game for less than a total of two hours across all your devices. Your privacy settings are set toFull. If they're set toBasic, we won't be able to calculate your game usage, which could re...
For detailed info about return and refund policies, see Microsoft Terms of Sale. You can request a refund on your Xbox order history page. Open Order history Select the relevant item and choose Request a refund. Provide the reasons for your requ...
2. Sign in to your Xbox account through which you have to make a refund request. 3. Click yourprofile pictureon the top right corner. 4. Click onMy Microsoft Account. 5. UnderPayment and Billing, click onOrder History. 6. Click on the item’s order number from the list of purchases ...
Pre-order Xbox digital games in the Microsoft Store Microsoft Store Terms of Sale Topics At Microsoft, we understand that sometimes purchases of Digital Game Products don't go as planned. Should that ever happen, you can be reassured that you'll be treated fairly, that we'll listen to...
Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile de...
Microsoft has announced that it’s expanding its refund policy for Xbox players unhappy with their digital purchase of Cyberpunk 2077.
Sorry, but we're not refunding any items based on champion updates. We try to be open about when we're making significant changes to champions. My account was hacked and someone made a bunch of purchases/used my refunds! First, make sure you've got sole access to your email account, ...
Solved: So, I bought sims 4 vampires on my Xbox account but when I played it I didn’t like it so I want to uninstall it but I want to get my money
on 10/27/20 at 11:38AM needless to say I'm a little annoyed why does it suck when a new face is working in your store my son bought head phones for xbox 1 of course they broke sooner rather than later we have bought so many head sets from this store i have lost count we go...