Enjoy hassle-free returns on almost any physical product purchased from the Microsoft Store. Return in like-new condition for a full refund. Some exclusions apply, see page for more details.
You can only get a refund on Xbox One games and Microsoft Store apps if: You've used the game for less than a total of two hours across all your devices. Your privacy settings are set toFull. If they're set toBasic, we won't be able to calculate ...
You can request a refund on your Xbox order history page. Open Order history Select the relevant item and choose Request a refund. Provide the reasons for your request and select Next. If everything is correct, select Submit. When you request a refund,...
You can request a refund on yourXbox order historypage. Open Order history Select the relevant item and chooseRequest a refund. Provide the reasons for your request and selectNext. If everything is correct, selectSubmit. When you request a refund, it may take 72 hours to process the request...
Sorry, but we're not refunding any items based on champion updates. We try to be open about when we're making significant changes to champions. My account was hacked and someone made a bunch of purchases/used my refunds! First, make sure you've got sole access to your email account, ...
If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution...
If you wish to request a refund, please reach out to the Support team of the store where you have made your purchase for assistance. We cannot guarantee that the refund will be granted. Nintendo refund support Xbox refund support PlayStation...
Nintendo does not offer refunds on digital content. For more info, check out: Refund for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase) (Opens in a new tab) PlayStation Support (Opens in a new tab) Xbox Support (Opens in a new tab) Steam Support ...
Refund for an application bought on Microsoft Store Hi, Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions...
If you don't recognise a charge on your account, click here for guidance on how to investigate it. These Digital Game Purchase Refund Terms cover Microsoft Store’s digital game offers, Xbox apps (excluding movies and tv apps), digital gaming bundle offers, and digital durable and ...