Enjoy hassle-free returns on almost any physical product purchased from the Microsoft Store. Return in like-new condition for a full refund. Some exclusions apply, see page for more details.
You can only get a refund on Xbox One games and Microsoft Store apps if: You’ve used the game for less than a total of two hours across all your devices. Your privacy settings are set toFull. If they're set toBasic, we won't be able to calcul...
Applies ToMicrosoft Store Microsoft account Microsoft account dashboard If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Games & appsHardware Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren'...
Refund for an application bought on Microsoft Store Hi, Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions...
Refund for an application bought on Microsoft Store Hi, Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions...
If you’d like a refund for mSecure from the Mac App Store or the iOS App Store/iTunes Store, you must request a refund from Apple. Apple sets their own refund policies. Visit https://reportaproblem.apple.com/ Sign in with your Apple ID. Click “Report a Problem” on the relevant...
Unsure on how to fix this and somewhat panicking. I haven't checked my bank in a few weeks as i've been unwell and i noticed that microsoft took $130 out of my bank. I looked it up and cancelled the ...Show More Community Reply View Full Discussion (6 Replies)Show Parent Replies ...
If you don't recognize a charge on your account, you can now investigate it on theManage your paymentsLearn more open Microsoft store. To download already purchased apps and games, go to yourOrder history. Single items from within a bundle cannot be returned. ...
Unsure on how to fix this and somewhat panicking. I haven't checked my bank in a few weeks as i've been unwell and i noticed that microsoft took $130 out of my bank. I looked it up and cancelled the ...Show More Community Reply View Full Discussion (6 Replies)Show Parent Replies ...
Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile de...