They claim they never received it and won’t refund me the £196.00. I have screenshots of the tickets and evidence that I drove since the train was canceled, but they won’t accept it. Now I have to go through the small claims court to get my money. This is scandalous and causing...
If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known b...
To help you with your claim for a refund or compensation, please read the following and contact us via the relevant method as this will help us process your claim quicker. If you had to abandon your journey: If you had to abandon your journey due to disruption, and did not arrive at ...
Full refund Amtrak said it's reaching out to customers with tickets on the canceled routes, and will allow them to change their reservation or to receive a full refund without cancellation fees. If a customer changes to another travel date, Amtrak said it will waive any difference in fares f...
Central Transport is a logistics and transportation company specializing in less-than-truckload (LTL) shipping services. The company offers a range of freight transportation services including creating bills of lading (BOL), pickup requests, shipment tracking, and cargo claims management. Central Transpo...
without stopping at speeds up to 15 km/h and have operational speeds of 220 km/h [31]. Spanish National Railway Network (RENFE) has a punctuality level of 98%. If a train arrives with a delay of over five minutes, all passengers will receive a 100% refund of the ticket price [32]...
Sometimes we may be unable to provide First Class accommodation as advertised in our timetable. If you hold a First Class ticket and the train you travel on does not have First Class accommodation as indicated in our current timetable, we will refund the difference between Standard and First ...
If you have more than one ticket to refund, please submit them as separate claims. Claims with multiple tickets included will be rejected. If we do not receive both photos or the images are unclear, we will be unable to process your refund and you will be notified to resubmit them. Pleas...
There is no overselling strategy, and the passenger behavior of refund and ticket change is not considered. (5) There is a standby ticketing mechanism during the pre-sale period, and when the number of tickets do not meet passenger demand, a passenger can book the standby tickets. That is...
For the sake of simplicity, this paper does not consider the behavior of passenger ticket refund; that is, once they purchase tickets, their choice of trains for traveling is determined. After the pre-purchase period is divided, it is necessary to further determine the time-varying OD demand ...