Provide focused, actionable feedback, involve agents in the process, and give them access to quality dashboards and self-learning tools. Coach your agents Streamline coaching, train agents with AI tools, simplify scheduling, and enable personalized development. ...
We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best. 4.0 Good place to work Quality Analyst (离职员工) - Bangalore, Karnataka - 2020年12月22日 HGS is a good place to start your BPO career. You have the ...
objectives have not been met. BPO providers need tools and techniques that enable them to deliver the kind of low cost, high quality services that attract customers and keep them satisfied. For BPO providers, the right BPO software can be a key component in a successful customer retention ...
Process & BPO Management财务流程专家-Hangzhou Lazada 中国 PTP, payment solution and credit... well as, BPO to ensure high quality delivery of service...更多…… Business Analyst (Freelancer) Quest Global 上海市 兼职 +1 轻松申请 top-notch quality... clients... solutions, provide input to ...
A quality control plan requires effort from the entire team, and everyone in your company must be involved to achieve the quality outcomes you want. To that end, create a set of procedures adapted to each department and level so all staff members can participate and take action on your newly...
l 48●GIAC Certified/Network Forensic Analyst:5 ●Cisco certification:787●SAP consultant certification:568●Red Hat Certification:145●ITIL® Expert:83 ●ITIL® Foundation:3,420●COPC Registered Coordinators:118●Certified Contact Center Professionals:39 GX(Newly ...