process managementdeveloping countriesANOVAassessmentSAW methodBusiness process management is a comprehensive, holistic management approach, aligned with the context that proceeds from globalized economy. The extent to which this approach is present in an organization represents its process management maturity....
A method for application management maturity assessment In this paper we define the AMES application management model. This is followed by a description of the development of a maturity assessment matrix. Our as... RM Hather,E Burd,C Boldyreff - 《Information & Software Technology》 被引量: ...
Business Process Management is an important management practice for business transformation and organizational change. This paper presents a Business Process Management implementation approach in a large international company. It introduces a process management maturity assessment which was developed to assess ...
ITIL_Process_Maturity_Self-Assessment ITIL® Process Maturity Self-Assessment & Action Plan Version : 2.1.1 Date : October 2004 Location : Pink Elephant
2.2 Connecting BPM Culture to Public Management Theory The BPM Culture Assessment was developed with the goal of cross-sector validity. However, public administration differs from private sector organizations in many ways (Lyons et al. 2006; Marschollek and Beck 2012), for example with regard to...
APQC——使用流程管理成熟度模型Using Process Management Maturity Models.pdf,Using Process Management Maturity Models A PATH TO ATTAINING PROCESS MANAGEMENT EXCELLENCE AUTHORS Abigail Heller Research Specialist APQC Jeff Varney Business Excellence Practice
Business process management maturity model enables description of 'as-is' enterprise's state, in terms of presence and acceptance of process approach. The heart of this model includes five factors or levers, critical for successful implementation of business process management. These factors are: stra...
M, Safari H, Maleki M (2013) A novel model for business process maturity assessment through combining maturity models with EFQM and ISO 9004: 2009. Int... M Moradi-Moghadam,H Safari,M Maleki - 《International Journal of Business Process Integration & Management》 被引量: 10发表: 2013年 EF...
management maturity increasing 5 step ladder, 1986 Deming introduced the continuous process of Organization Quality Management Improvement Act, 2000 carvaka and Ebers put forward a calculating method of investment returns, is used in the analysis of the structure of PM and the maturity of the ...
CapabilityMaturityModel PartTwoProcessAreasofthe PeopleCapabilityMaturityModel PartTwodescribesthepracticesthatcorrespondtoeachmaturitylevelinthe PeopleCMM.Itisanelaborationofwhatismeantbymaturityateachlevel ofthePeopleCMMandaguidethatcanbeusedfororganizational improvementandassessment.Forthosewhowanttogetaquicksenseofth...