osTicket:A widely used open source support ticket system that offers basic ticketing functionality. OTRS:Open-source Ticket Request System, known for its customizability but complex setup. Request Tracker:A ticket-tracking system used by system administrators, customer support teams, and bug trackers....
OpenSupports doesn’t stop there. It offers articles and topics to address FAQs, a responsive design that looks great on any device, and detailed statistics to track your ticket system’s performance. Key Features of OpenSupports: Capability to create custom response templates for recurring inquiries...
OpenSupports is an open source ticket system for giving support to your clients. It provides you with a better management of your users inquiries.
OTRS needs some additional Perl modules, as described in Table 3-1. If you install OTRS from source, you will have to install these modules manually. This can be done either with the package manager of your Linux distribution (yast,apt-get) or, as described in this section, through the ...
Open Source Ticket Booking System is the ultimate solution for the management of clientele queries, support requests, plus additional communication with clients.
The leading, open source, enterprise-level ticket management system. Organizations of all sizes use Request Tracker to track and manage workflows, customer requests, and internal project tasks of all sorts. With seamless email integration, custom tick
UVdesk is an open-source helpdesk ticket system that prides itself on delivering the best customer support. It’s highly customizable and allows full mailbox configuration and the ability to format tickets and save replies. UVdesk is very affordable in comparison to JitBit as they offer their stan...
Here are the best open source helpdesk software: 1. Tidio Rating: 4.7/5 ⭐️ (1,410+ reviews) Tidio is a customer service and helpdesk system designed to ticket triage, streamline support and engage clients through live chat, chatbots, and email marketing automation. While it’s not a...
Jutda Helpdesk is an easy-to-use & open source trouble ticket system for small enterprise that is built with Django and designed from the ground up to be easy to use. Whether the tickets are sent via the web interface or e-mail, the application can create the ticket & users can reply ...
Good open source help desk ticketing systems when integrated with your website will help better responses and loyalty from the customers. Read the blog for more