We know how frustrating train delays can be, and we do our best to keep you moving. But if you’re delayed by 15 minutes or more, you may be entitled to compensation. If the TfL cyber incident prevented you from making a Delay Repay claim we've made the following arrangements: If the...
We know how frustrating train delays can be, and we do our best to keep you moving. But if you’re delayed by 15 minutes or more, you may be entitled to compensation. If the TfL cyber incident prevented you from making a Delay Repay claim we've made the following arrangements: ...
LIVE SERVICE UPDATES: Receive real-time updates on your regular services. Stay informed with personalised alerts from network experts. MAKE A CLAIM: Set-up your Auto Delay Repay feature and easily claim compensation for delayed journeys. ON-THE-GO ASSISTANCE: Request Passenger Assistance anytime you...
In case of force majeure factors (weather, delay, etc.) that cause delays in the itinerary or other expenses, our company will not be responsible for such expenses. If the railway bureau temporarily cancels the train, all compensation will be carried out in accordance with the compensati...
and occasional rowdy behaviour. On very rare occasions the police even had to be called to sort things out. And even today, when I meet old friends who took part in the picking season, they demand compensation from me for the low piecework rates they got from my grandfather and father. ...
(an armchair), a plane seat, a train seat, or a car seat when being used for hands-free communications. The pillow18can be portable as described above and designed to be attachable to a chair, or it can be built directly into the chair as the headrest. Preferably, the pillow18is ...
Help and support Is there a problem? We’re here to help. Find out what we can do to support you and how to contact us at Great Northern. Train cancelled or delayed? Travel plans changed? Find out how and when you can get a refund. ...
If you would like a refund for your ticket that you bought from another retailer including another Train Operator you should contact them directly. If you travelled and your journey was delayed by 15 minutes or more, you may be entitled toDelay Repay. ...