Like most enterprises today, you need a contact center platform that can scale securely, deploy quickly and help you give your global customers the great experience they deserve with every interaction — all built in the cloud. The NICE inContact CXone Open Cloud Foundation is your answer. You...
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NICE inContact是国外一家提供云呼叫中心和顾客体验咨询的综合服务商,是领先的云客户体验平台,具有统一的客户分析、全渠道路由、劳动力参与以及自动化和人工智能方法。 关于NICE inContact NICE inContact CXone是领先的云客户体验平台,只有CXone将客户分析、全渠道路由、劳动力敬业度管理以及自动化和人工智能统一起来—...
NICE inContact是国外一家提供云呼叫中心和顾客体验咨询的综合服务商,是领先的云客户体验平台,具有统一的客户分析、全渠道路由、劳动力参与以及自动化和人工智能方法。 关于NICE inContact NICE inContact CXone是领先的云客户体验平台,只有CXone将客户分析、全渠道路由、劳动力敬业度管理以及自动化和人工智能统一起来—...
NICE inContact CXone是一款呼叫中心软件,使用智能全渠道路由、自动化和人工智能为呼叫中心员工提供最佳体验。使用智能数字平台与客户进行沟通和互动,并维护所有员工的绩效图表。它还与流行的CRM软件集成,以简化工作流程。动态RESTful API为呼叫中心提供增强的功能。 起步定价: 免费试用: 公司名称:NICE inContact ...
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"This is a historic moment, and contact centers play a critical role in efficiently distributing and building trust in the COVID-19 vaccine," said Paul Jarman, NICE inContact's CEO, in a statement. "As the vaccine rollout unfolds, information and service centers across the ...
I hereby authorise, by checking the corresponding box below, the processing by NICE S.p.A. of my Contact Data (name, surname, address, telephone number and e-mail address) for the purposes of marketing and advertising communications, promotional sales initiatives conducted using both automated co...
[ 编者注:NICE inContact 是国外一家提供云呼叫中心和顾客体验咨询的综合服务商,近期他们发布了年度报告《2019 CX Transformation Benchmark》,调查了企业提供的服务渠道质量,以及消费者对跨渠道实际体验的态度。我们经过编译,分享给大家。] 当今高度竞争的体验经济,要求企业提升自己的参与水平。现在,所有规模的组织都必...