When connection matters, NICE inContact has you covered. Meet today’s omnichannel contact center needs with Insight and CXone®— a unified cloud customer experience platform. Improve customer service. Resolve issues faster and personalize each experience with predictive analytics and embedded Artifici...
NICE inContact specializes in cloud-based customer experience solutions and operates within the customer service and contact center software industry. Use the CB Insights Platform to explore NICE inContact's full profile.
For more than 25 years, Servion has been trusted by customer-centric brands for architecting, implementing, and managing Contact Centers and Customer Experience (CX) solutions. Servion delivers complete solutions for businesses to innovate in providing digital experiences using the best available ...
NICE inContact是国外一家提供云呼叫中心和顾客体验咨询的综合服务商,是领先的云客户体验平台,具有统一的客户分析、全渠道路由、劳动力参与以及自动化和人工智能方法。 关于NICE inContact NICE inContact CXone是领先的云客户体验平台,只有CXone将客户分析、全渠道路由、劳动力敬业度管理以及自动化和人工智能统一起来—...
Work smarter and faster than ever with convenient, flexible contact center training tailored to meet your needs and shift productivity into high gear. Learn more Global support you can depend on. Get the support you need—from dedicated experts committed to helping you deliver incredible customer ex...
[ 编者注:NICE inContact 是国外一家提供云呼叫中心和顾客体验咨询的综合服务商,近期他们发布了年度报告《2019 CX Transformation Benchmark》,调查了企业提供的服务渠道质量,以及消费者对跨渠道实际体验的态度。我们经过编译,分享给大家。] 当今高度竞争的体验经济,要求企业提升自己的参与水平。现在,所有规模的组织都必...
NICE inContact是国外一家提供云呼叫中心和顾客体验咨询的综合服务商,是领先的云客户体验平台,具有统一的客户分析、全渠道路由、劳动力参与以及自动化和人工智能方法。 关于NICE inContact NICE inContact CXone是领先的云客户体验平台,只有CXone将客户分析、全渠道路由、劳动力敬业度管理以及自动化和人工智能统一起来—...
NICE inContact CXone是一款呼叫中心软件,使用智能全渠道路由、自动化和人工智能为呼叫中心员工提供最佳体验。使用智能数字平台与客户进行沟通和互动,并维护所有员工的绩效图表。它还与流行的CRM软件集成,以简化工作流程。动态RESTful API为呼叫中心提供增强的功能。 起步定价: 免费试用: 公司名称:NICE inContact ...
Discover NICE’s AI customer service automation solutions to improve CX and boost efficiency. Transform your customer interactions today!
OPTUS AND NICE INCONTACT IN CUSTOMER EXPERIENCE DEALOptus is partnering with customer experience software provider NICE inContact in a deal which sees the software being deployed by Optus throughout Australia.Peter DinhamExchange