Understand managed services contracts better with this SLA template and some helpful tips to get your started.
Provided is a method of identifying a monitoring template for a managed service based on a Service-Level Agreement (SLA). A tag on a monitoring template is compared with a tag on a service template used for implementing the managed service, wherein the tag on the service template is based ...
The following is a basic template that will help you. Naturally, you should feel free to make changes that help to reflect your actual business and the exact services that you provide. Simply use the information here as a guideline, so that you can create an agreement that you can use ...
However, an MSP agreement that promises to remain effective in the long run must be made up of the following components: The Scope of Services: This comprehensively defines the product/services that the MSP shall offer to the customer in addition to the support which will be rendered to them...
Unitmeans 1 million GB-seconds per month with respect to I/O Runtime On-demand Services. Userhas the meaning set forth in the General Terms, but also includes individuals who may access the Products and Services programmatically (such as through the use of an API) for any purpose. ...
Template TldLegalAgreementCollection TlsCipherSuites TokenStore TopLevelDomainAgreementOption TopLevelDomainCollection TrafficWeight TriggerTypes TriggeredJobHistoryCollection TriggeredJobRun TriggeredWebJobCollection TriggeredWebJobStatus Twitter TwitterRegistration UnauthenticatedClientAction UnauthenticatedClientActionV2 ...
To meet the "Compliant Network Configuration" criteria in Service Level Agreement for Microsoft Online Services, the virtual network and subnet in which SQL Managed Instance is deployed must meet the following requirements: Dedicated subnet: The subnet SQL Managed Instance uses can be delegated only ...
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On the Confirm Order page, confirm the configurations of the cluster, including the feature configurations, resource billing information, cloud service dependency check, and service agreement. You are charged a cluster management fee (only for the Pro version) and a cloud resource fee for an ACK...
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