Your #1 Live Chat & the incredibly easy-to-use Support Ticket System will keep your customers happy.
You can use them to filter results in Archives and Tickets as well as narrow down data in Reports. For example, tags such as #bug or #complaint help identify weak points within your product. Tickets mentioned in this article refer to the old LiveChat ticketing system available to new custom...
Ticket feed—the entire ticket history. Text area—here you can reply to the ticket, create a private message, add files and change ticket status. Ticket info—basic information about the ticket; you can find and copy the ticket URL here. Assignee—see, add and change the agent assigned to...
LiveChat – 高级商业版实时聊天软件和服务台软件。来自 150 个国家的超过 25,000 家公司使用 LiveChat。免费试用!
Other features include ticket management, multi-channel chatting (e.g., SMS, social, video), bots, chat transfer, and automated messages. Integration capabilities. I made sure that all my selected live chat apps integrated natively or through Zapier with popular CRM, help desk, marketing, and ...
Chataroo - Live Help, Live Support Software, Live Chat service and website monitoring, Help desk ticketing system - For ALL Customer Support and Live Assistance
Handle all your chats, emails, and ticket form messages in one place. With this integration, HelpDesk is embedded in the LiveChat app. That means you don’t need to switch between your chat software and help desk system. You can manage your entire communication with customers in one ...
It includes the original message and an additional reminder at the top:In the LiveChat Agent app, the agent will also see a system message about the follow-up being sent:If the customer does not respond to the automatic follow-up email in four days, the status of such a ticket is ...
Live chat helps you deliver personalized experiences and instant support via website, mobile app, and social channels. Learn about the best live chat software.
If you’re looking for a solution that combines a strong live chat and help desk system, look no further than LiveAgent. This software allows you to add live chat boxes and email ticketing to your business website or app. Using the live chat function, you can create canned responses to ...