the system should accept the chat automatically and convince the customer that a chat agent will respond shortly. Pre-canned messages can be used to welcome the customer and let him know that action is taking place immediately.
Live chatas we are aware provide solution to your customers in real time. Another benefit of having live chat at your site is that the agents can identify the client pain point and understand every customer related issue to the best of their ability and can offer timely solutions accordingly....
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LiveChat Workshops Privacy Policy Generator Become GDPR compliant Sign up free Take your knowledge to thenext level Success by LiveChat Business knowledge from those who made it. Go to Success › HelpCenter Gain in-depth knowledge on how to use LiveChat and get the most out of it. ...
You’re never alone with Comm100 Live Chat. You can chat with fellow agents ‘behind the scenes’ to get help when you need it, add other agents to your active chats, or transfer the chat to another agent. “Our agents loved it when we added live chat to our service model. They ...
Create a new agentOperation ID: CreateAgent This operation is used to add a new agent to your LiveChat account. Parameters Expand table NameKeyRequiredTypeDescription Email login True string Name name True string Login status login_status string Title job_title string Defaults to: Support ...
Live chat and support software allows you to customize your chat widget interact with visitors in real time and answer customers to boost conversions
Handling multiple businesses with LiveChat? Bulletproof your setup with audits, training sessions, health checks and other professional services.Agent priority in a group Set agent priority to decide who should get chats first in a group. There are two settings:...
import{createFullscreenWidget}from‘@livechat/agent-app-sdk’;createFullscreenWidget().then(widget=>{// do something with the widget}); Widgets (IWidget) All widgets share a common interface. on(eventName: string, eventHandler: (data: any) => void): void) - registers the event handler ...
Live Help Operator offers one of the most reliable live chat agent and technical support services which helps you to increase your online sales, customer loyalty, support and also helps to reduce the operating costs.