After call work time is a term used to describe the time taken by an agent to complete any transactions or work for a customer after the call has ended. This is considered as an important bit of time in a contact center once a call has ended when the advisor can update the system wit...
Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services. ...
LiveChat, LiveAgent 算是同类产品. LiveChat 的核心(或者说起点)是 live chat 这个功能, 而 LiveAgent 的核心是 ticket. 如果拿 live chat 用户体验来比, 那么 LiveChat 秒杀 LiveAgent, 但如果拿整个 Customer service 的体验来比, LiveAgent 会更好. 每一次顾客和员工接触都是为了解决问题, 而一个问题就...
Once you set up the password, you’re redirected to theLiveChat Agent app. When you’re there, you can start receiving chats straight away. If you would like to have a look around the app first, switch yourAccept chatsstatus off. If you’re going to continue later, use theLog inoptio...
Free Live chat agent test. Test typing speed, spelling skills, grammar and clarity of speech in an exciting four part assessment. Compare scores with past testers and challenge friends.
LiveChat on the Web Sign up free Set up your Agent profile Now, let’s set up your Agent profile. To edit your Agent profile, click on your name in the profile menu. Add photo Add a photo to your profile. Customers appreciate seeing who they’re chatting with. You can also pick a...
Chat widget mobile version Callback Integration with email Hotkeys Desktop, mobile and browser agent apps Simultaneous login on PC and mobile device Basic stats on chats and agents’ activity Team chats for unlimited number of staff members ...
In embodiments, a method may include displaying a user interface comprising at least two windows, a first window displaying a live chat with a first individual and at least one of the remaining windows displaying content related to the live chat. The method may further include receiving an ...
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