KPI Examples for Your Team VideoEmployee Performance MetricsPatrick shared a story about working with one of his clients to improve employee engagement. As followers of the Topgrading methodology, they aimed to have as many A Players as possible on their team. They started by measuring their ...
For our next topic, since we are a corporation specializing in employee engagement, let's talk about our niche’s KPI. Don't measure more than 10 KPIs simultaneously as looking at a lot of values can make it tough to maintain and make necessary changes to improve on it. However, be sur...
Outcome KPIs evaluate the broader impact of business activities on achieving strategic goals. These metrics measure long-term results and overall success, offering a high-level perspective on how well an organization is fulfilling its mission and vision. They are essential for understanding the ultimate...
3.3 Billable Hours Per Employee This is the most tangible illustration ofperformance measurementfor professional service businesses. This type of performance can be related to employee engagement or other input metrics, making for an interesting analysis. Furthermore, Benchmarking this statistic across dep...
A key performance indicator for boosting engagement and productivity is the employee turnover rate, which will tell you exactly how long your employees remain at your organization according to age group. Turnover Rate By Age Group Keeping a firm grip on your retention rates is vital to your ong...
This balanced scorecard helps manufacturing companies monitor their financial health, operational efficiency, and employee development efforts, all while keeping customer satisfaction at the core.Healthcare Industry Balanced Scorecard KPIsFor healthcare providers, a balanced scorecard could include these KPIs:...
Longer-term, preventative KPIs, such as employee engagement and knowledge base articles, are sometimes included in customer service KPIs. Manufacturing KPIs KPIs for manufacturing and supply chain operations include the following: The percentage of defective products made by a company. ...
Analyze feedback to identify common themes and areas for improvement. Employee Engagement — The level of enthusiasm and commitment employees feel toward their work and company. Use employee surveys to assess engagement levels. Hold focus groups or one-on-one interviews to gather in-depth insights....
Employee satisfaction and engagement scores Tracking HR KPIs enables data-driven workforce planning, talent acquisition and employee experience improvements. Finance and Administration Common financial KPIs include: Budget vs actuals by department Revenue and expenditures trends Return on assets Accounts payable...
Here are a few guidelines to monitor KPIs and leverage data to assess progress in your department or company: Establish objectives and timelines: Defining objectives and timelines aids in selecting relevant KPIs for monitoring and adds significance to the numbers within the context of your company’...