Learn more about HR Dashboards IT KPIs IT managers should track the on-going stream of support tickets and downtime. They should also track the projects and the team that will proactively reduce the number of these tickets in the future as shown in the top-15 IT KPI examples below. ...
For some people, developing non-financial KPIs, such as those you might use in HR, Support or even Marketing functions, can feel less certain. But really, it’s not true to say these KPIs are wholly non-financial, it’s just that they measure the performance of things that contribute to...
Remember that every manager in your company is responsible for getting the most out of their teams; it is not just a job for HR departments. Many of you also use OKRs, similar to KPIs, and often need clarification. To learn more about the difference, you might be interested in readin...
Any well-managed company will give its employees a clear steer on what expectations it has for meeting personal goals or targets. It’s an inevitable corollary of being an employee that the company has hired you to achieve stuff in its employ. Thus any HR manager worth their salary should ...
Examples of HR KPIs may include: Number of new employees Employee turnover Employee satisfaction (based on survey results) Training efficiency and effectiveness (based on test scores) Cost per hire Number of promotions KPI template The steps toward creating KPIs for your business may feel a little...
Any well-managed company provides its employees with a clear vehicle for the prospect of meeting personal goals or objectives. The inevitable conclusion of being an employee is that the company has hired you to accept items in its employment. Thus, the performance of any HR manager, whose salar...
Consider these examples of HR metrics: Benefits Satisfaction:This allows a company to see how satisfied an employee is with specific benefits they are offered. It can be determined through surveys, and can be broken down by individual benefits. ...
This resource provides visual KPI examples and templates for key departments such as Sales, Marketing, Accounting, Supply Chain, Call Centers and more.
Here’s an example from Balanced Scorecard expert Carlos Guevara: “Once, in a Balanced Scorecard workshop, a Supply Chain Manager told me that one of her key objectives for the next year was to implement a new procurement system. She had even set out the measures and targets – in 15 ...
KPI Goals & Targets Examples So far, we’ve covered the definition of KPI targets, outlined a 5-step checklist for setting attainable ones, and discussed the importance of a system for efficient monitoring and decision-making. In the last section of this post, we will see how these two mea...