Retrieve SysUpdatedOn lastModifiedDateTime Date and time the item was last modified in the data source. Retrieve WorkflowState RetrievePreview DataUse the preview results button to verify the sample values of the selected properties and query filter.Sync...
查詢字串 active=true^workflow_state=published 管理屬性 若要檢查預設屬性及其架構,請按兩下這裡展開資料表 同步處理 累加編目 頻率:每 15 分鐘 完整編目 頻率:每天如果您想要編輯其中任何一個值,您必須選擇 [自訂安裝] 選項。開始使用 Microsoft Graph Connector for ServiceNow 知識自訂...
New GenAI features in Now Assist for Creator—including app generation, playbook generation, and catalog generation—fast-track app, workflow playbook, and catalog development for both developers and nontechnical users. Creator Studio, now available in ServiceNow App Engine, democratizes app development i...
Knowledge 2023: The Benefits of Upskilling Employees from ServiceNow LeadershipKnowledge 2023: Living in the Future of Digital TransformationKnowledge 2023: Automation Unlocks Workflow Efficiencies for EnterprisesKnowledge 2023: Optimize HR Processes and Workflows for Users...
Set up the workflow Following are the steps to configure ServiceNow Knowledge Base prior to publishing your output. Createandconfigurean output preset. Configure a publish profile. Configure the TOC structureto use categories and sections. Create an output preset ...
Guruuses AI to deliver relevant knowledge in real-time, right in your workflow. It stimulates knowledge creation and sharing among team members and tracks the use and impact of shared knowledge, helping teams understand its influence on their overall productivity. ...
Accelerate workflow with integrations or custom integrations and APIs. A seamless experience is provided to employees and customers within the same platform. Helps in keeping customers and employees engaged with powerful self-help articles, chatbots, and live chat. ...
The wide range of functions, from document management to workflow automation, really help streamline operations. Some users did find the user interface a bit outdated. It worked fine, but it wasn't as sleek or intuitive as some newer platforms. ...
Use custom templates to improve the agent-side workflow Communicate like your users talk Highlight features over benefits Step 4: Structure your knowledge base If you don’t structure your knowledge base documentation, your customers won’t be able to find what they need quickly (or at all). ...
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