Create ServiceNow actionWhen you're authoring any workflow (for example an approval workflow for business terms), you can add a ServiceNow action by following these steps.Add an action to your workflow by selec
인공지능 고객이 어디서나 AI 워크로드를 실행할 수 있도록 지원하는 플랫폼 업데이트 오픈 하이브리드 클라우드 하이브리드 클라우드로 더욱 유연한 미래를 구축하는 방법을 ...
Anup Purohit, CIO at Wipro, a technology services company, said generative AI tools such asChatGPToffer one-on-one productivity benefits. That is, individual users create prompts and receive a response to support their daily work activities. Agentic AI, in contrast, could be used to improve t...
In this blog, I would be explaining how to build in workflows in your existing forms. These workflows need to be set up just once during form creation and the entire process of approvals would be handled automatically. To Implement A Simple Workflow, There Would Be Two Sections Adding rules...
I am trying to recreate a functionality from ServiceNow in Jira Service Desk, where different stages in a workflow are needed for different change types/risks. For change tickets specifically, I want the workflow to be: - Normal (for high/medium risk changes): Assessment & Planning, Approva...
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We all know and use GlideRecord.update() and GlideRecord.insert(), but sometimes we would like to do a little more than that, we would like to insert or update data in reference fields as well, now instead of creating a new query to get and update these fields, ServiceNow have create...
Integrate ServiceNow And Catchpoint To Increase Efficiency In an ideal setting, we’d want to equip these teams with all the tools they need to optimize their daily workflow and make the most of their metrics. So, how can we improve this process? This week we show you how to take an ins...