We’ve discussed the many benefits of a service management system, especially in supporting innovation. The move to a centralized system, however, will also be a learning curve for many employees. Long-term staff members especially will be used to using certain systems and procedure...
Focuses on the system or business applications of IT and is primarily concerned with aligning them with business needs and using them to derive strategic benefits.Answers What? What is IT Strategy?l2 Concerned with the various aspects of the technology such as architecture, technical standards, secu...
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automation tools, and emergent ways of working (e.g. DevOps). If ITIL planned to live up to its name and continue to deliver best practices, these areas needed to be addressed, and not for the sole benefit of the organization, but in a way that allowed for value co-creation amongall...
International Journal of Geo-Information Article Coupling Knowledge with GIS Operations: The Benefits of Extended Operation Descriptions Barbara Hofer 1,*, Emmanuel Papadakis 1 and Stephan Mäs 2 1 Interfaculty Department of Geoinformatics—Z_GIS, University of Salzburg, 5020 Salzburg, Austria; ...