Welcome to the KLM complaints department brought to you by HissingKitty. Experienced poor customer service? We make it easy to file a formal complaint against KLM online. Simply use our free form and your feedback will be instantly forwarded for review. Need to contact the KLM corporate office...
or while making confusions between the agent that sells the plane ticket and the air operator). Florin Vasilescu is an unbelievable character and i am surprised that his superiors accept his behavior, especially when there are so many complaints about him. I also work in customer service and ...
Exemplary customer service! KLM Airlines is not new to me as I have been flying with it for almost ten years now. I still remember my first journey with the airline. I was facing some issues while booking flight tickets online. I contacted the airline’s customer service immediately to reso...
Especially if you need customer service or complaints like we did. No doubt they are still all smiles in reservations. To withhold our £58 they must be in dire straits for money !!!And now we have just had an email to say they have changed our seats after we paid extra to select ...
Kxml,30/12/2017 Need improvement in taking customer complaints seriously KLM: Not a nice experience when you ask them to fix their own mistakes. Although the plan is good, and the service on plane is good. Developer Response, Dear sir/madam, sorry to hear so! Could you please let us ...
customer care is even worse- almost six months later lm still trying to get a reply to my complaint. The website sends you round in a loop. I used messenger as directed only to be told a number of times that complaints are very high and to be patient. When l did get a response ...
I would prefer LH I have not been impressed with KLM crew and I had no complaints with the food on LH - indeed when I could not sleep mid flight Bangkok to Munich the stewardess prepared me a lovely breakfast using the smoked salmon and meats from the starters left over from the main ...
service fee based model,” he said. “Once said that, last year we saw a relative increase of fare abuse which obliged us to take sanctions against some travel agencies. Already press related several examples of passenger complaints with regards to ticket price proposed online supposedly cheaper ...
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