Really a good match of two companies doing their best efforts to offer the WORSE EVER customer care experience -I should have checked their rating on TrustPilot before purchasing flights with them. They have 1 stars, only because you cannot choose 0 stars. Date of experience: March 11, 2023...
It is quite a coincidence that KLM did not ask us how our flight was something they normally send an email about after arrival. Not impressed! Date of experience: August 23, 2024 UsefulShare .B . BARRY BILCLOUGH 4 reviews GB Jun 13, 2024 Disgraceful Customer Care Turned up to check...
I wrote to their customer care section on the KLM website asking for answers and an explanation but got a standard template response with my name inserted into it which did not address a single question I asked. We get the feeling that their attitude is "Thanks for your cash, we don't...
This system can be used to pay for tickets, upgrades etc. The customer care team finds it effective as they don’t have to take time calling customers to confirm card payments. With social payment, KLM sends a hyperlink to a secure payment environment through Twitter or Facebook to the cus...
Now, wait for an email confirmation from the airline’s customer service team. Communicate with a representative when applying for a flight change depending on the KLM flight change policy. How much does it cost to change a flight on KLM Airlines?
Read Verified KLM Royal Dutch Airlines customer reviews, view KLM Royal Dutch Airlines Photos, check customer ratings and opinions about KLM Royal Dutch Airlines standards.
Read Verified KLM Royal Dutch Airlines customer reviews, view KLM Royal Dutch Airlines Photos, check customer ratings and opinions about KLM Royal Dutch Airlines standards.
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My luggage was lost from KLM for 29 days already, the customer service can’t do anything but postponing. I’ll keep update til I got my luggage. more sunuciemazeni , 27/02/2019 Does not work Fix iphone app. Latest version does not work at all. Some kind of no internet ...
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