Welcome to the KLM complaints department brought to you by HissingKitty. Experienced poor customer service? We make it easy to file a formal complaint against KLM online. Simply use our free form and your feedback will be instantly forwarded for review. Need to contact the KLM corporate office...
Instead, a flight to Munich was offered as a replacement (no other alternatives). The subsequent transfer from Munich to Stuttgart had to be made by train (ICE), and the costs for the train tickets, etc. have still not been reimbursed since July 12. even after some subsequent complaints....
The team will take seven to ten days to process your refund request. In addition, flyers can claim compensation for a delayed flight for more than three hours. Also, if the airline cancels your scheduled flight, request refunds, a flight replacement, or accommodation options. How to Request a...
Especially if you need customer service or complaints like we did. No doubt they are still all smiles in reservations. To withhold our £58 they must be in dire straits for money !!!And now we have just had an email to say they have changed our seats after we paid extra to select ...
told a number of times that complaints are very high and to be patient. When l did get a response they had ignored many of my complaint points and closed my complaint- leaving it very difficult to appeal- l had to start the whole process again. Worst airline service l have ever ...