I called their customer care yesterday and got different messages, one says deliver will be made today other says today their deliver staff don’t work. Like seriously, this is so messy. I have never received any item on the exact day it’s expected. ...
So rushed to my jumia online account but could not cancel the order there. Wrote customer care immediately, after the back and forth was told they could not cancel the order that i had to ask my friend to do it. SO in summary, one cannot cancel an order made in a jumia online ...
Jumia allows up to 7 days free returns after the delivery date. Should there be any product damaged during transportation, you can contact their customer care with in 24 hours to place your claim. When returning a product, remember to send back all items including free promotional items that ...
Their customer service team seemed unhelpful and disinterested in resolving my problem. I felt like I was being given the run-around and that they didn't care about the inconvenience that their faulty product had caused me.Moreover, I found their return policy to be complicated and confusing,...
Jumia Ghana serves a diverse customer base, delivering products directly to consumers' doorsteps and providing a convenient shopping experience. It was founded in 2014 and is based in Accra, Ghana. Headquarters Location Boundary Road The Evita Place, Opp. American House Accra, Ghana Suggest an ...
smartphones, clothing, beauty products, and computing devices, catering to the everyday needs of consumers. Jumia Ghana serves a diverse customer base, delivering products directly to consumers' doorsteps and providing a convenient shopping experience. It was founded in 2014 and is based in Accra,...
Amazon’s standard reply to customer complaints was, “We’re sorry for the wait! As a result of high order volume, delivery estimates for some orders may be longer than normal.” Ironically, Amazon cut back on its use of FedEx, UPS, and USPS several years ago because those c...
Operating in more than 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our in-house customer service strives hard to provide you with impeccable service to all your questions in English, French, Arabic or the respective regional languages of...
Operating in more than 11 markets in Africa, the Jumia Online Shopping Application is available in Arabic, English and French. Our in-house customer service strives hard to provide you with impeccable service to all your questions in English, French, Arabic or the respective regional languages of...
I’m a long standing customer and I believe in this platform to let some drivers keep getting away with this. Never had this problem when we lived in the rural areas, those guys will try 3 times if it came to that but since we moved more into town the drivers here care just about ...