They are scammer in disguise: no good customer support services, no refund system, this is a scam site.Details: on 29th November 2023, I ordered a phone p40 itel. And I paid using my card #61260. And order number: 1875623992. After a while jumia cancelled the order. I called jumia ...
I tried to contact the customer support team through the chat feature and asked a straightforward question about a product. However, instead of answering my question via chat, the agent requested my phone number so they could call me. This left me puzzled as to why the chat option was avail...
I called their customer care yesterday and got different messages, one says deliver will be made today other says today their deliver staff don’t work. Like seriously, this is so messy. I have never received any item on the exact day it’s expected. ...
An order number will be assigned to you which you can write down and use it for tracking your order. You will then be texted a link that you can use to confirm your order. Or a person from customer care will call you to confirm the order. This extra step is useful just in case yo...
I enjoy using Jumiabot, starting with their Automated payment, instant delivery, responsive customer care services, among others. Steven Ifeoluwa ☆☆☆@stev Read More I love using Jumiabot, my business has been moving well since I joined their platform. Isiaka Adefaye ☆☆☆@Easyboy Read...
Direct customer relation is provided and You now enjoy Home/office delivery Visit www.jumia.com.ng to start shopping and Pay on Delivery feature. Jumia Pickup Stations in Ikeja, Lagos, Nigeria with Phone Numbers Ikeja is known as the capital city of Lagos State. It was formerly a well-plan...
Amazon’s standard reply to customer complaints was, “We’re sorry for the wait! As a result of high order volume, delivery estimates for some orders may be longer than normal.” Ironically, Amazon cut back on its use of FedEx, UPS, and USPS several years ago because those ...
I called their customer care yesterday and got different messages, one says deliver will be made today other says today their deliver staff don’t work. Like seriously, this is so messy. I have never received any item on the exact day it’s expected. This is why I never use mobile mone...
I’m a long standing customer and I believe in this platform to let some drivers keep getting away with this. Never had this problem when we lived in the rural areas, those guys will try 3 times if it came to that but since we moved more into town the drivers here care just about ...
Jumia has very poor customer service.👎 I made a purchase of three items and got only two delivered to me, the foolish delivery guy said he forgot one of the item which cost N24,500, the guy said he will deliver it the next day. I called him the next day and he said his bike...