Poor Customer Service I tried to contact the customer support team through the chat feature and asked a straightforward question about a product. However, instead of answering my question via chat, the agent requested my phone number so they could call me. This left me puzzled as to why the...
This morning I woke up and the friend had ordered a product on Jumia via his phone number; do not ask me please, I do not know how it happened. So rushed to my jumia online account but could not cancel the order there. Wrote customer care immediately, after the back and forth was ...
Operating in Africa, this platform basically comprises a marketplace that is known popularly for connecting a large number of sellers with the consumers along with an effective logistic service that enables the delivery and shipment of the packages and finally the payment service that is known for ...
There’s a reason why Jumia is the top international online shopping website. The quality and the number of products it offers is only a fragment of the appeal. You can also use Jumia to make money by selling products on their online store, becoming a logistics service partner, or a sale...
On that front, we shared today one important number in a very important country, which is Nigeria. So in Nigeria, specifically and very importantly, our orders from outside of the two capital cities, which are Lagos and Abuja, grew year over year by 22%, which is pretty significant, in...
Jumia has very poor customer service.👎 I made a purchase of three items and got only two delivered to me, the foolish delivery guy said he forgot one of the item which cost N24,500, the guy said he will deliver it the next day. I called him the next day and he said his bike...
Jumia Food is a popular prepared food and grocery delivery app that is providing its service in key African markets. The number ofJumia monthly active usersin key African markets is expected to increase between 2017 and 2021 across Android and iOS devices. The company saw dramatic growth in 202...
We use TPV and the number of JumiaPay Transactions to measure the development of our payment services and the progressive conversion of cash on delivery orders into prepaid orders. General and administrative expense, excluding SBC, corresponds to the General & Administrative ('G&A') expense excluding...
Take some time to tweak the Lambda runtime memory. Remember that it’s billed per 100ms, so it saves you money if you have it run near a round number. KMS takes away the problem of key management with greatsecurity by design. It really simplifies your life. ...
You also need to have a valid email address and an active phone number. This will be useful when, confirming an order, tracking a product and in the delivery process. If you already have an account, you can log in to that account. Or if you are a new customer, you can create a ne...