To add a status, the status must already exist in the JIRA instance i.e. the project admin can't create new statuses or edit existing statuses. To delete a status, the status must not be used by any of the project's issues. The project admin can create, update or delete transitions,...
To create a new workflow, click the Addworkflowbutton. Type in a name and add a workflow description. The new workflow opens and is ready to edit. How to Configure a New or Existing Workflow You can add states and transitions to new or existing workflows. Keep in mind that some restricti...
Learn how to add a new custom field to a project in Jira Service Management How to link a Jira Service Management issue to a Jira issue An agent or administrator in Jira Service Management can manually create a linked issue in Jira to help investigate an issue. This can he...
Use the StatusHub Integration to forward StatusHub incident notifications on services to Jira Service Management.
Add, edit, or deletestepsto build yourconversation flow: To add a newstep, selectAdd() in the place you want thestepto appear, select the type ofstepyou want to use, and then edit its details in the panel that appears on the right.Read more about step types, orhow to write effectiv...
(Optional) SelectDisplay optionsto customize how they’ll appear Select Insert When choosing which Jira issues you’d like to add to your page, you can choose to search for existing issues, create a new issue, or choose from recently viewed issues. The search function is very comprehensive –...
1. When you put in a time, you can add a little letter at the end to show if it's weeks, days, hours, or minutes. Here's how: w for weeks (like 2w for 2 weeks) d for days (like 5d for 5 days) h for hours (like 8h for 8 hours) m for minutes (like 30m for ...
Tutorial #1:Introduction to Atlassian JIRA Tutorial #2:JIRA Download, Installation, and License Setup Tutorial #3:How to Use JIRA as a Ticketing Tool Tutorial #4:How to Create Sub-Task with Example Tutorial #5:JIRA Workflows and Reports ...
The workflow also will be updated with the new status. Now if you want to hide the statuses from the corresponding projects, you could just remove them from the project workflow. Kindly note you can only remove statuses from inactive workflows. Make a copy of...
This article explains how to create a rule that will set a user picker field to the user that triggered the automation. Example of use case: when a ticket is cloned in Jira, all the system fields (including the reporter field) are set to the same ...