Service-Now是一种基于云计算的IT服务管理(ITSM)平台。它提供了一套完整的解决方案,用于帮助组织管理和提供IT服务。Service-Now的主要目标是通过自动化和标准化流程来提高IT服务的效率和质量。 与ITSM的关系:Service-Now是一种ITSM工具,它通过提供各种功能和模块来支持IT服务管理。ITSM是一种管理和交付IT服务的方法论...
Microsoft Entra ID 已注册。 你具有受支持的 ServiceNow 事件管理版本 - ITOM(纽约版本或更高版本)。 该应用程序安装在 ServiceNow 实例上。 配置ServiceNow 连接 使用URI 的链接 https://(instance name).service-now.com/api/sn_em_connector/em/inbound_event?source=azuremonitor 获取Secure Webhook 的定义。
Microsoft Build 21–23 мамыр, 2024 Қазір тіркелу Learn Анықтау Өнім құжаттамасы Әзірлеутілдері Тақырыптар Жүйегекіру Azure Өнімдер Архит...
提供IT服务管理软件,通过简化复杂的系统,使你能更快地适应你的业务需求。它具有变更管理、工作流程管理、合同管理、资产管理、客户服务和支持以及ITIL服务管理等功能。它提供各种预建的集成,包括LDAP Active Directory、MS Outlook、QuickBooks、Google和Microsoft Office。
Get it now ALVAO Office appOutlookTeams 5.0(2 ratings) Get it now OverviewDetail_PlansPricingTabRatings + reviewsDetails + support AI-powered IT Service Desk & Asset Management designed for Microsoft 365 Improve employee and customer experience and manage everything from ticketing to asset tracking...
IT service management (ITSM) is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users. ITSM is focused on aligning IT processes and services with business objectives to help an organizatio
ServiceNow (US), BMC Software (US), Broadcom (US), Ivanti (US), Efecte (Finland), SymphonyAI Summit (US), ManageEngine (India), SolarWinds (US), GoTo (US), Atlassian (Australia), OpenText (Canada), Zendesk (US), Microsoft (US), IBM (US), Freshworks (US), EasyVista (US), IFS ...
34% of respondents were incorporating processes from the Microsoft Operations Framework (MOF) into their ITSM practices. Unlike the other ITSM-related frameworks identified here, the MOF can be considered a direct competitor to ITIL. It offers guidelines for the creation and management of IT service...
MOF (Microsoft Operations Framework) MOF provides guidance for managing the entire IT service lifecycle, from planning and delivering services to operating and supporting them. It is similar to ITIL but explicitly tailored to Microsoft technologies. FITSM (Federated IT Service Management) FitSM is a...
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