版本和部署管理指标(Release and Deployment Management) 版本发布数量投入生产环境的版本数量,分为主要和次要版本发布 主要部署持续时间从批准到完成的主要部署的平均持续时间 版本回退数量必须回滚的版本数量 自动版本分发比例新版本自动分发的比例 服务验证和测试指标(Service Validation and Testing) 发布组件验收测试失败率...
解析:2.[单选题]What is a recommendation of the 'focus on value' guiding principle?A)Make 'focus on value' a responsibility of the management B)Focus on the value of new and significant projects first C)Focus on value for the service provider first D)Focus on value at every step of the...
31、nagernent, Release and Deployment Management, Request FulfilmentWhiich of the Ibli owing is the BEST deflnitior uf the term Service Manage mant?A Aset of specialised organiiatonal capabilities for providing vdueto customers in the form of services日.A group cf interactimg, interrelated, or...
KPIs Supplier Management KPIs Service Transition KPIs Change Management KPIs Project Management (Transition Planning and Support) KPIs Release and Deployment Management KPIs Service Validation and Testing KPIs Service Asset and Configuration Management KPIs Service Operation KPIs Incident Management KPIs Problem...
B. Change and release and deployment management 变更、发布和部署管理 C. Incident and event management 事故和事件管理 D. Knowledge and service level management 知识和服务级别管理 答案:C 10.Which of the following would be used to communicate a high level description of a major change that involved...
18.[单选题]WhichofthefollowingstatementsBESTdescribestheaimsofreleaseand deploymentmanagement?下列哪项是发布和部署管理目标的最佳描述? A)Tobuild,testanddeliverthecapabilitytoprovidetheservicesspecifiedby servicedesign 在服务设计规定的服务范围内,构建,测试和交付其提供服务的能力 B)Toensurethateachreleasepackagespe...
C To provide quality knowledge of Change, Release and Deployment Management . D To plan and manage the capacity and resource requirements to manage a release . Answer: B QUESTION 15 What is the BEST description of the purpose of Service Operation? A To decide how IT will engage with ...
A. Change Management, Service Asset and Configuration Management, Release and Deployment Management B. Change Management, Capacity Management Event Management, Service Request Management C. Service Level Management, Service Portfolio Management, Service Asset and Configuration Management D. Service Asset and...
Demand Management Ek Iricident Managennent C” Release and Deployment Management D一 Request Fulfilment Answer D 2 Where ar@ 艇 now? 3. Where do we want to be? 4 How do we get there? Did we get there--5 ? IteiYi 7 of 184 What is the Return Or Investment (ROIJ? B How much ...
A、Changemanagement,serviceassetandconfigurationmanagement,releaseanddeployment Management B、Changemanagement,capacitymanagement,eventmanagement,servicerequestmanagement C、Servicelevelmanagement,serviceportfoliomanagement,serviceassetandconfiguration Management D、Serviceassetandconfigurationmanagement,releaseanddeployment...