版本和部署管理指标(Release and Deployment Management) 版本发布数量 投入生产环境的版本数量,分为主要和次要版本发布 主要部署持续时间 从批准到完成的主要部署的平均持续时间 版本回退数量 必须回滚的版本数量 自动版本分发比例 新版本自动分发的比例 服务验证和测试指标(Service Validation and Te
KPIs Supplier Management KPIs Service Transition KPIs Change Management KPIs Project Management (Transition Planning and Support) KPIs Release and Deployment Management KPIs Service Validation and Testing KPIs Service Asset and Configuration Management KPIs Service Operation KPIs Incident Management KPIs Problem...
31、nagernent, Release and Deployment Management, Request FulfilmentWhiich of the Ibli owing is the BEST deflnitior uf the term Service Manage mant?A Aset of specialised organiiatonal capabilities for providing vdueto customers in the form of services日.A group cf interactimg, interrelated, or...
解析:2.[单选题]What is a recommendation of the 'focus on value' guiding principle?A)Make 'focus on value' a responsibility of the management B)Focus on the value of new and significant projects first C)Focus on value for the service provider first D)Focus on value at every step of the...
Monitoring and Event Management Contribution of Monitoring and Event Management to SVC Deployment Management Approaches for Deployment Contribution of Deployment Management to SVC Release Management Contribution of Release Management to SVC Key Management Practices – Part 1 What is an Incident? Incident Ma...
Deployment management Infrastructure and platform management Software development and management Service management practices Availability management Business analysis Capacity and performance management Change control Incident management IT asset management Monitoring and event management Problem management Release managem...
Deployment management Infrastructure and platform management Software development and managementGeneral Architecture management Continual improvement Information security management Knowledge management Measurement and reporting Organizational change management Portfolio management Project management Relationship management Risk...
What are ITIL 4 and the IT4IT standard? 2.1 ITIL 4 ITIL is the most widely used IT service management framework in the world. ITIL 4 embraces new ways of working, including Agile, DevOps, and continuous integration/continuous deployment (CI/CD) and retains the best and most effective elem...
18.[单选题]WhichofthefollowingstatementsBESTdescribestheaimsofreleaseand deploymentmanagement?下列哪项是发布和部署管理目标的最佳描述? A)Tobuild,testanddeliverthecapabilitytoprovidetheservicesspecifiedby servicedesign 在服务设计规定的服务范围内,构建,测试和交付其提供服务的能力 B)Toensurethateachreleasepackagespe...
B. Change and release and deployment management 变更、发布和部署管理 C. Incident and event management 事故和事件管理 D. Knowledge and service level management 知识和服务级别管理 答案:C 10.Which of the following would be used to communicate a high level description of a major change that involved...