ITIL认证升级到ITIL4，所涵盖认证包括ITIL4 Foundation、ITIL中间级(ITIL 4 Managing Professional及ITIL 4 Strategic Leader；)ITIL 4 Managing Professional包含如下认证：ITIL 4 Specialist Create, Deliver and SupportITIL 4 Specialist Drive Stakeholder ValueITIL 4 Specialist High-velocity ITITIL 4 Str...
CSI aims to optimize IT services while remaining aligned with evolving business needs and industry standards. As the last step in theITILservice lifecycle, CSI follows the transition of new or changed services to the production environment.
Enter ITIL 4, the latest update to the widely used ITSM framework and the beginning of a new paradigm shift for IT teams. ITIL 4 offers a more holistic and flexible frame of reference, while embracing modern ways of working like agile and DevOps. In this guide, Atlassian and AXELOS have ...
ITIL(Information Technology Infrastructure Library )是一个基于行业最佳实践的框架，将IT服务管理业务过程应用到IT管理中。许多CIO都正在将他们的技术组织转变为内部服务提供商的角色，以保证他们提供给最终用户的应用质量。对于网络管理员和其他IT人员来说，实现ITIL可能在他们目前的组织中会产生更重要和更有...
are universal capabilities, this certification is relevant to both the ITIL Managing Professional as well as Strategic Leader stream. This course has ITIL 4 Foundation as a prerequisite. If you are working in an Agile/DevOps environment, it may be beneficial to also consider DASA DevOps ...
DevOps and Lean, etc.ITIL 4 and ISO 20000, SIAM, VeriSM, ...ITIL is some 30 years old and over the years has been adopted by a large number of organizations. It has been updated from time to time, but other, newer service management frameworks and approaches have been quicker in reco...
in improving the performance of services and delivering service value. The guidance for optimization is obtained through the guidance of ITIL®4 & can also refer to the guidance provided in best practices followed in industry like Lean, Kanban and DevOps etc. ITIL®4 complements these ...
Our ITSM catalog includes certification training for ITIL® 4, PMP®, PRINCE2®, EXIN SIAM™, CITO®, CITM®, EXIN DevOps Professional, and more. Give your business a competitive advantage—explore our ITSM offerings.Course catalog Our ITSM training and certification courses are designed...
Is it still relevant?Some of you have asked about this. If we are talking right now about lean, about agile, about DevOps, about everything that we have been working additionally of, out of ITIL, how all of these topics will converge and will come together. ...
B)Public frameworks are always cheaper to adopt 采用公共框架总是更便宜 C)Public frameworks are prescriptive and tell you exactly what to do公共框架是指令性的,并准确地告诉你该怎么做 D)Proprietary knowledge has been tested in a wide range of environments专有知识已在各种环境中进行了测试答案:A 解...