ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition 上传人:puluren·上传时间:2020-10-15 继续阅读
Now updated in line with the 2011 syllabus, this quick-reference revision guide has been designed to help students prepare for their foundation exam. It is also a key reference aid for managers, practitioners, vendors and... S Office,C Agutter - TSO (The Stationery Office) 被引量: 53发表...
Foundation, ITIL 4 Edition; ITIL 4 Foundation Revision Guide; ITIL 4 Managing Professional Package (4 books for ITIL 4 MP). There are also practice guides and other packs for each certification level that you can purchase alongside these ones on TsoShop. Career Opportunities The ITIL cert...
"ITIL® Foundation", ITIL 4 edition, AXELOS - "ITIL® Foundation Essentials - ITIL 4 Edition - The ultimate revision guide", Claire Agutter, IT Governance Ltd Rui Manuel Gonçalves Soares(2021)The Guiding Principlesfile https://elearning.novaims.unl.pt/pluginfile.php/102966/mod_resource/c...
These ITIL-4-Foundation practice test questions are out of this world. They are specific to the objectives of the exam and thoroughly they give you what you require to pass your exam. By using them recently as part of my revision, i went through my exam without fear and passed. Thanks!
About ITIL ITIL-4-Foundation Exam Guide ITIL ITIL-4-Foundation Exam Syllabus Topics: TopicDetails Topic 1 Service management concepts: Basic concepts of service management are discussed in this topic. It also defines a service, components of service and the value of the service to stakeholders. ...
EXIN ITIL 4 Foundation Sample Questions: 1. Which of these should be logged and managed as a problem? A)Trend analysis shows a large number of similar incidents B)'Continual improvement' needs to prioritize an improvement opportunity C)A monitoring tool detects a change of state for a service...
EXIN ITIL 4 Foundation Sample Questions: 1. Which describes a set of defined steps for implementing improvements? A)The 'engage' value chain activity B)The 'continual improvement model' C)The 'improve' value chain activity D)The 'continual improvement register' ...
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EXIN ITIL 4 Foundation Sample Questions: 1. Which is an important principle of communication in service operation? A) Meetings are always the best method of communication B) Information should always be communicated C) It has an intended purpose or a resultant action D) It is stored in ...