Foundation(基础级)认证是 ITIL 4 的入门级认证,通过该认证的考生能够从端到端运营模型角度看待IT服务管理,从而创建、交付和持续改进技术支持产品和服务,该认证鼓励使用价值流思维方式,提高持续改进的重要性。 ITIL®4的认证路线分为三条路径,从最底层ITIL®4 Foundation基础级开始。 ITIL®4专业级分为ITIL管理...
ITIL4是_新版本的ITIL(IT基础架构库)框架,它提供了现代IT管理的_佳实践。ITIL4 Foundation官方教材选用AXELOS官方于2019年发布的《ITIL Foundation, ITIL 4 Edition》,它是ITIL4 Foundation认证考试的基础。 《ITIL Foundation, ITIL 4 Edition》目录结构
ITIL Foundation, ITIL 4 Edition 作者:Axelos 出版社:Axelos 出版年:2019-2-18 页数:260 定价:£45.00 装帧:Paperback ISBN:9780113316076 豆瓣评分 8.3 13人评价 5星 30.8% 4星 53.8% 3星 15.4% 2星 0.0% 1星 0.0% 评价: 写笔记 写书评 加入购书单...
The ITIL guiding principles can be used to guide an organization’s decisions and actions and ensure a shared understanding and common approach to service management across the organization. The ITIL guiding principles create the foundation for an organization’s culture and behaviour from strategic dec...
ITIL 4-Foundation_中文版_中英文对照版_by Iceblue_V1.2 下载积分: 1000 内容提示: 1 1 / 274ITILFoundationL ITIL 4 4 EditionR R申明:此文档仅用于个人对于 ITIL 的学习使用,译者不对 ITIL 商标及相关知识内容拥有任何版权,所有 ITIL 及相关版权以 AXELOS 声明为准。如何任何版权问题,请联系译者(微信:bj...
Trade Marks, Source books information ® ® The content of this course is sourced from the ITIL Foundation (ITIL 4 edition) – a pre-launch edition of ITIL 4 manuscript. ® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All ITIL rights reserved....
《 ITIL 4创建,交付和支持》一书涵盖了ITIL服务价值链中的设计和过渡,获取/构建以及交付和支持活动(即中心立方体)(如下所示)。 ITIL4服务价值链 资料来源:AXELOS,ITIL Foundation ITIL 4 Edition(2019) 当然,这本书的内容与34种管理实践指南中的许多内容之间都有交叉。最好通过“创建,交付和支持”考试中包括的管...
IL4-Foundation.中文版中英文对照版by Iceblue_V1.2pdf ITIL Foundation 4 edition(2019,Axelos).pdf ITILActualtests.ITIL-Practitioner.v2019-03-06.by_.Austin.20q.pdf ITILBraindumps.ITILFND.v2019-01-28.by_.Amelia.280q.pdf ITILPracticeTest.ITIL-Practitioner.v2018-12-20.by_.Aydin_.18q.pdf ITIL...
—— 引自章节:2.5.4: Utility and warranty... Approaches to continual improvement can be found in many places. - Lean methods provide perspectives on the elimination of waste. - Agile methods focus on making improvements incrementally at a cadence. - Devops methods work holistically and ensure ...
ITIL® Foundation: ITIL 4 Edition, Table 5.1, The ITIL management practices In general, ITIL 4 brings a greater focus to things like people and culture and discourages the use of any heavy, burdensome, or rigid processes that may create siloes. We believe ITIL 4 is a positive step in...