ITIL4:Create,DeliverandSupport ITIL认证专家-创建、交付和支持 如今,现代技术解决方案对组织的成功至关重要。此外,该模块还着重介绍了一些现代技术方 法,如机器人、CI/CD、人工智能、机器学习和高级分析。 除此以外还关注一些组织解决方案,如对团队、价值流和工作流的管理。IT从业者通过该模块学习便可 在竞争日益...
IT 服务管理 原厂认证 企业定制 思杰授权培训中心 小组 小组 实战 案例 在线练习 讨论 讨论 实验 PeopleCert ITIL 4 中级 管理模块:创造,交付和支持 (CDS) 课程代码 课程简介 7071 培训课时 2 天(每天 7 小时,共 14 小时,不含认证考 试) ITIL 4 Specialist:Create, Deliver and Support(CDS)是 ITIL 4 ...
ITIL ITIL-4-Foundation日本語 Exam Syllabus Topics: TopicDetails Topic 1 Service value system: A Framework that helps to create, deliver, and manage services, such as Service Value Chain, governance, and guiding principles is discussed in this topic. Topic 2 Service management concepts: Basic conc...
It also defines a service, components of service and the value of the service to stakeholders. Topic 2 Service value system: A Framework that helps to create, deliver, and manage services, such as Service Value Chain, governance, and guiding principles is discussed in this topic. Topic 3 ...
ITIL practices: Improvement of the process of service development and supporting users is discussed. It also covers those ITIL 4 practices that enable working methods. Topic 5 Service value system: A Framework that helps to create, deliver, and manage services, such as Service Value Chain, govern...
Service value system: A Framework that helps to create, deliver, and manage services, such as Service Value Chain, governance, and guiding principles is discussed in this topic. Topic 3 Continuous improvement: ITIL 4 concepts related to continuous improvement are addressed by this topic. It also...
Service value system: A Framework that helps to create, deliver, and manage services, such as Service Value Chain, governance, and guiding principles is discussed in this topic. Topic 2 Guiding principles: This topic covers seven guiding principles of ITIL 4. It focuses on developing a mindset...
ITIL ITIL-4-Foundation日本語 Exam Syllabus Topics: TopicDetails Topic 1 Service value system: A Framework that helps to create, deliver, and manage services, such as Service Value Chain, governance, and guiding principles is discussed in this topic. Topic 2 Continuous improvement: ITIL 4 concepts...
ITIL ITIL-4-Foundation Exam Syllabus Topics: TopicDetails Topic 1 Four dimensions of service management: Four dimensions of effective service management are discussed in this topic. Topic 2 Service value system: A Framework that helps to create, deliver, and manage services, such as Service Value...
Service value system: A Framework that helps to create, deliver, and manage services, such as Service Value Chain, governance, and guiding principles is discussed in this topic. Reference:https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-foundation...