We follow ITIL standards to effectively resolve common (L1 help desk) and technical issues (L2, L3 help desk), enhancing end users' experience and productivity. We also provide white-label help desk services when issues are resolved under a customer's trademark. Customer service desk We establ...
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Please SelectI am a value added reseller / managed service providerI am an IT decision makerI help with evaluating IT solutionsI work in a business unit or departmentI work in finance or purchasing How can we help you? IT Help Desk Services That Are Truly HelpfulHow ...
Customize the self-service portal to your organization's requirements Reduce Service Desk Burden, Boost IT Productivity Showcase your IT service catalog in the self-service portal and allow users to easily pick and choose required services. Deflect tickets away from the IT help desk by enabling ...
we have a complete system in place to ensure the quality of our services. this includes standard operating procedures, which help us consistently provide excellent service. we also have a system to capture transactions, whether they come through voice, email, or screen and keep an eye on every...
IT Help Desk services provide computer support, technical support, troubleshooting, issue resolution and customer service support during normal office hours via telephone support, remote utilities, or onsite support. Our help desk services address your employees’ needs directly and immediately. LG Network...
Solve all customer IT requests at a single service desk, enabling prompt, data-driven assistance. Localized management Centralize your support messages to ensure no case is missed. By governing everything from one point, you can prioritize and resolve issues more efficiently, improving the organizatio...
What are the advantages of a service desk? A service desk is the single point of contact between the service provider and its users, managing incidents, service requests and handling communication with end-users and third parties. Whilst we may call our service “help desk support”, we operat...
We are business partner forTCL, BSNL for providing their entire service offerings. Know More Document Management Solutions The Document Management Solution offered by our company enables our customers to scan , store large number of documents and also index and retreive to their convenients. Know ...
ServiceDesk Plus is a simple, easy-to-use, and3?4affordable help desk software solution designed for small businesses (SMBs) and start-ups. It offers self-service portal, ticket automation, SLA management,3?4knowledge base and advanced reporting. Downloa