Mobility has become an imperative need for IT service providers. With ServiceTonic your field technicians and internal staff will have real time information of assigned work orders in the palm of their hand and will be able to update them at any time, even capture the signature of the customer...
帮助台,英文释义为HelpDesk,其概念起源于传统服务业,如同酒店大堂的总服务台,宾客不论有什么样的需求都能在总服务台找到相关服务。当信息技术大规模应用于服务行业之后,帮助台的概念也被引用进来。如今,在企业的IT业务中,为了提高IT运维服务效率,IT帮助台(IT HelpDesk)也大规模地应用其中。同时,与IT服务台...
We are business partner forTCL, BSNL for providing their entire service offerings. Know More Document Management Solutions The Document Management Solution offered by our company enables our customers to scan , store large number of documents and also index and retreive to their convenients. Know ...
Get all the service desk technical support that you need for ServiceDesk Plus On-premises and cloud models. Access our IT help desk support repositories, troubleshooting guides, product tips & tricks, best practice guides, FAQs & more. Navigate to our pi
Solve all customer IT requests at a single service desk, enabling prompt, data-driven assistance. Localized management Centralize your support messages to ensure no case is missed. By governing everything from one point, you can prioritize and resolve issues more efficiently, improving the organizatio...
We engaged ComputerSupport.com to help us ensure our Amazon Web Service deployment was always available and properly protected. The ComputerSupport.com team helped us understand and overcome the risks, and showed us best practices and cost savings that we took advantage of. We are happy with the...
hold for hours or shuffled around a call center like other tech service providers. Anytime an employee is unsure of how to use an application, they can call or email us and our team will walk them through the process. Whether it’s your VoIP system or desktop, we’re here to help. ...
In today’s interconnected world, downtime is not an option. That’s why Prescient Solutions offers round the clock support through their IT Help Desk, ensuring that clients receive assistance whenever they need it most. Whether it’s during business hours or in the dead of night, their team...
A predictable, fixed, monthly fee for all your IT service and support needs. Peace of mind knowing we’re always here for you and your staff. With Vertical IT’s Help Desk you’ll have access to the professional help you need, anytime of the day or night—365. Contact us to learn ...
hold for hours or shuffled around a call center like other tech service providers. Anytime an employee is unsure of how to use an application, they can call or email us and our team will walk them through the process. Whether it’s your VoIP system or desktop, we’re here to help. ...