帮助台，英文释义为HelpDesk，其概念起源于传统服务业，如同酒店大堂的总服务台，宾客不论有什么样的需求都能在总服务台找到相关服务。当信息技术大规模应用于服务行业之后，帮助台的概念也被引用进来。如今，在企业的IT业务中，为了提高IT运维服务效率，IT帮助台（IT HelpDesk）也大规模地应用其中。同时，与IT服务台...
Help Desk是通过赋予其成员访问有价值信息的权利而引导和促进客户服务和技术支持；鼓励其成员通过事件和在线论坛进行合作；并建立国际认可和基于标准的业内认证和培训课程。
ServiceDesk Plus拥有行业认证的最佳实践ITSM功能,有云版本和本地版本,并有本地版移动APP。在全球有185个国家/地区的120,000多家用户。有关ServiceDesk Plus的更多信息,请访问manageengine.cn/products/service-desk。 送TA礼物 1楼2020-04-27 11:01回复 ...
leading to revenue growth and increased productivity. Our team of professional experts provides comprehensive IT help desk services, taking care of all IT-related tasks, such as routine service delivery support, infrastructure management, end-user computing, server administration, printer maintenance, and...
Dell Technologies IT service desk management provides end user support from highly skilled engineers to quickly resolve hardware and software issues.
The Tangoe One Mobile platform offers expert Help Desk service with technical support in 11 languages. It's available 24-hours, 7 days a week, 365 days a year.
Get all the service desk technical support that you need for ServiceDesk Plus On-premises and cloud models. Access our IT help desk support repositories, troubleshooting guides, product tips & tricks, best practice guides, FAQs & more. Navigate to our pi
Mobility has become an imperative need for IT service providers. With ServiceTonic your field technicians and internal staff will have real time information of assigned work orders in the palm of their hand and will be able to update them at any time, even capture the signature of the customer...
Managed service providers Freelancers and digital nomads OEMs Resources News and Insights Success Stories Events and Webinars Trust Center Partner Become a Partner Find a Partner Integration Partners Pricing Get in touch IT help desk for better customer support Learn more Solve case...
A predictable, fixed, monthly fee for all your IT service and support needs. Peace of mind knowing we’re always here for you and your staff. With Vertical IT’s Help Desk you’ll have access to the professional help you need, anytime of the day or night—365. Contact us to learn ...