Spread out your help options to email, chat, or socials, making it super easy for users to get in touch. Turn support tickets into mini-lessons, guiding users through fixes to prevent the same snags in the future. Stay ahead of troubles by checking and fixing glitches before your users ...
Live Chat to connect users with your IT Agents real time5 Types of AI-powered Auto resolution skills Knowledge Skill: Personalized answers to specific questions like "How do connect to guest WIFI"? Task Skills: Getting things done like Password reset, Access Requests, Software Provisioning Proc...
Front is a help desk and chat tool that can assist support teams in streamlining their customer care processes. At its core, it’s an inbox management platform that can serve different use cases, with an IT help desk being one of them. ...
Try AI-powered IT help desk software for free Zendesk offers a modern IT help desk solution that leverages cutting-edge AI to streamline employee service operations, boost support team efficiency, and elevate employee satisfaction through integrated, intuitive, and personalized service. ...
conversational paths to provide users with contextual interactions, enabling them to easily access the help they need. Furthermore, you can empower users to perform service desk actions, such as searching for solutions, creating tickets, and viewing existing tickets, all from within the Zia chat ...
Streamline student, faculty, and staff support across IT, facilities, and administrative services with a centralized education help desk solution
Help Desk software built to handle complex business processes. US based live support at budget friendly prices. Email, Chat, Rules, Web, Mobile, ITIL, Reports.
Learn how AI-powered IT help desk software can help you manage internal, as well as external IT support requests with ease. Sign up FREE.
Integrating communication channels such as email, phone, live chat, or social media platforms into your IT helpdesk allows you to centralize all support requests from various channels. This will improve efficiency and ensure that no customer inquiries will be overlooked. ...
Let's chat Use Cases Directory IT Help Desk Bot IT Help Desk Bot By Workato Supercharge your helpdesk with self-service knowledge articles & service requests powered by intelligent bots Schedule a demo Organizations are enabling business and IT teams to build more automations faster with Workato'...