获取有关使用远程帮助进行故障排除并为员工提供支持的分步说明。 探索更多 博客 使用Microsoft Intune Suite(一系列高级终结点管理功能)提高安全性和 IT 效率。 阅读详细信息 博客 高效安全地解决支持人员问题 在最新版本的远程帮助中了解新的安全控制和省时工具。
The help desk's photo, name, job title, and domain verification are all surfaced through Entra ID. The sharer is prompted to decline or allow the start of a Remote Help session. Before beginning the session, Remote Help will check if the sharer's device is compliant. ...
-Of course, where more hands-on help is required or you need to better support hybrid workers, the Intune Suite also adds Remote Help enhancements to improve security and compliance. As a cloud-based service, it removes the need for expensive on-prem infrastructure. All ...
For more information, see Use Intune Suite add-on capabilities.Remote Help is a cloud-based solution for secure help desk connections with role-based access controls. With the connection, your support staff can remotely connect to the user's device. During the session, the support staff can ...
如需詳細資訊,請 參閱使用 Intune Suite 附加元件功能。遠端說明是雲端式解決方案,可使用角色型存取控制來保護技術支援中心連線。 透過連線,您的支援人員可以從遠端連線到使用者的裝置。在本文中,提供說明的使用者稱為 協助程式,而接收說明的使用者則稱為 共用者 ,因為他們與協助程式共用其會話。 協助程式和共用者...
The Microsoft Intune Suite includes Microsoft Intune Remote Help, Microsoft Intune Endpoint Privilege Management, Microsoft Intune Advanced Analytics, Microsoft Intune Enterprise Applicaton Management, Microsoft Cloud PKI, and Microsoft Intune Plan 2. Microsoft Intune Plan 1 is a prerequisite for the...
Microsoft Intune manages users and devices, simplifies app management and automated policy deployment, and integrates with mobile threat defense. It connects to Managed Google Play, Apple tokens and certificates, and Teamviewer for remote assistance. Can
CapabilityStandalone add-onIntune Plan 2Intune Suite Endpoint Privilege Management ✅ ✅ Enterprise App Management ✅ ✅ Advanced Analytics ✅ ✅ Remote Help ✅ ✅ Microsoft Tunnel for Mobile Application Management ✅ ✅ Microsoft Cloud PKI ✅ ✅ Firmware-over-the-air update ✅...
the console. When administrators accept the request, they’re joined to a remote desktop sharing session with the end users and can see their desktops. Upon consent of the end user, the administrator can assume control of the end users’ desktops to help them with the issues they’re having...
Managed Google Play and Microsoft Intune both provide valuable device and app management capabilities, and integration between the two enables IT administrators to manage enterprise endpoints more easily. Managed Google Play, which is part of theAndroid Enterprise suite of applications, is a tool that...