The attrition rate measures the number of employees who’ve left an organization within a set period of time. Learn to calculate & decrease this number.
Employees usually subscribe to a social group in an organisation. It could be a senior they look up to or just peers who hang out with each other during breaks. Such groups keep employees glued to their positions in a company. What happens when this favourite person or a colleague from the...
Workload too heavy to be able to achieve work life balance The above are all typically things that build up over time, and the trigger can occur at any stage in an employee’s lifecycle. In order to reduce unwanted attrition, you need to understand the what, the why and the how: What...
The Great Resignation was more an outcome of external factors. “People had many options and they were eager to try new and better opportunities available. The Great Attrition, on the other hand, refers to a more general trend of employees leaving an organisation due to a variety of internal ...
However, the first six weeks is the period within which advisors are most likely to leave the contact centre. So, if you want to find out what is causing advisors to leave in that first six weeks, this cannot be done using the conventional attrition equation. Instead, you’ll need to re...
What Factors Influence a Work-From-Home Salary? Being able to work remotely comes with many perks. While many employees may seek out remote work for the flexibility, lack of commute, or work-life balance, there is another significant benefit to working remotely: higher wages. ...
In the call centre industry, the attrition rate can often cause problems and may be as high as 20 or 30% annually. The reason? Employees find it difficult to work with their manager or team leader. It might be surprising [&hellip.
Companies with highly engaged teams experience 78% lower absenteeism, 17% higher productivity for sales, and 23% greater profitability. They also have significantly lower attrition. While all of this matters, one statistic stands out: Employees at organizations with high engagement are significantly (...
Employee experience has often been seen as “warm and fuzzy,” Huffington says. “It’s been seen as a ‘nice to have’ HR benefit. Now, the employee experience has moved to the center of business priorities because we are seeing the connection to business metrics like attrition, like recru...
Attrition refers to roles that you aren't intending to fill when staff retire or leave, reducing your workforce over time by transferring duties to other staff, or removing the role altogether. How to calculate staff turnover Use this formula to calculate your annual staff turnover: Annual ...