Here’s a handy NPS calculator, an explanation of the NPS formula, and a step-by-step guide to how and why the calculation works.
Find out how to calculate NPS with this useful guide. NPS® is a metric that uses customers’ likelihood to recommend a product or service.
Learn how a better Net Promoter Score can improve your healthcare business, and along the way get some tips on how to improve your NPS!
Learn how a better Net Promoter Score can improve your healthcare business, and along the way get some tips on how to improve your NPS!
2. Calculate NPS with NPS calculator For online NPS calculators, the steps are even easier. Input the results of your NPS survey into the NPS calculator, and from there, it will calculate your NPS. Look at Survicate's NPS calculator example. As you can see, the NPS calculation is straigh...
We've created a really simple NPS calculator in Google Sheets for you to use. Copy & paste your NPS survey results in the template below to instantly see your NPS score. Here's how to calculate NPS in Excel: Download the template below Download your NPS score data in Excel Copy & paste...
How to compare two NPS values If that looks like it’s too much maths you can download our handy dandyNPS Margin of Error Calculator spread sheet. All you need to do is enter the number of #P, #N and #Ds for each sample and it will tell you if the score has really changed and ...
See how your NPS compares against your industry:NPS Industry Benchmark Calculator Tracking NPS feedback and monitoring progress Track your trends The easiest way to monitor progress over time and accelerate your program is to track your score trends. By regularly collecting feedback from customers, ...
Just like Monica, you can useNPS survey toolsto learn how your customers perceive you. But what is net promoter score, and how can you calculate it? Keep reading to find out! P.S.Want to calculate your NPS right away? Use our freeNPS calculatorto get your net promoter score in just ...
Excel/Google Sheets NPS Calculator using the COUNTIF function - includes free Excel based NPS calculator.