It’s really common to see content managers struggle when it comes to setting KPIs–Key Performance Indicators. But this process doesn’t have to be so hard. In this article, I’ll talk about the main…
Your main sales KPIs will set how you track your results-based goals. What results matter to your business? When you determine this, you’ll know how to set results-based sales goals for your team. These goals should be your guiding principles, the finish line that you’re all working ...
The first step in helping your team members achieve their goals is to understand what their goals are. For many, they've never been asked this question so they may not have a great answer ready. Also, they may be afraid to share their goals if they think it doesn't align with their ...
If you're looking to motivate your sales team by setting goals, you don't have to stick to simple revenue targets. Read on for some great sales goals examples.
When you set customer service goals, you signal your employees that customer satisfaction is a top priority. It creates asense of purpose and motivationamong the team members, knowing that their work directly contributes to achieving those goals. ...
Strong KPIs can help your business save time, get critical insights, guide management, and keep your business on a long-term path of growth. Because KPIs are so critical, it's essential to set the right KPIs for your business. The wrong KPI can disrupt even the strongest team. ...
When you set customer service goals, you signal your employees that customer satisfaction is a top priority. It creates asense of purpose and motivationamong the team members, knowing that their work directly contributes to achieving those goals. ...
Relevant, and Time-Bound, and it works as a checklist for businesses to pick the right KPIs. In short, based on the SMART criteria, your key performance indicators should be specific to your goals, easily measurable, realistically achievable, relevant to your current business context, and timely...
Learn how to scale your support team and optimize your CX with our comprehensive guide on customer service structure. Read now Related stories Article 5 min read What is the experience economy? (Plus experience economy examples) Over the past few centuries our society has transformed. First thanks...
How to Develop KPIs Developing KPIs for your team is a thorough process that needs buy-in from all the major stakeholders. But once you identify your objectives and how the appropriate KPI can help you achieve these outcomes, it eventually becomes a streamlined process that moves the company fo...