To find out if your device is compatible, answer a few quick questions and then enter your IMEI, which is your device's unique ID that'll help us determine if your device will work with Xfinity Mobile. We'll walk you through each step. Checking your device's compatibility doesn't mean ...
Return your phone through your account If you're returning a phone, the easiest way to do it is through your account at xfinitymobile.com. Follow these steps: From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, the...
If you're looking to clear all of your Xfinity gateway settings to start fresh, a factory reset is a quick and easy way to return to default settings. You can do a factory reset either through software using the web browser on a device connected to it, or by using a physical button ...
To remove old and inactive devices from your Wi-Fi router, head into the router software, find device management, and manually kick everything out. What devices should be on 2.4 GHz and 5 GHz? Gadgets that require a high bandwidth Internet connection, such as gaming consoles, should use a...
If you don’t have access to or have lost your router login credentials, Wi-Fi network name, or Wi-Fi password, you can reset your router to return the device to the factory settings. This feature is a useful fail-safe should any of your information become lost or compromised. ...
You must ensure your device is not locked to Xfinity Mobile. If it is, you mustunlock your Xfinity deviceby contacting customer support. Get Your Transfer PIN First, get the transfer PIN from Xfinity. You can do so by contacting their customer support. ...
As a last resort or if you forgot your admin password, you may need to return the modem back to its Factory Settings. You will need to set it up again after doing this. Rogers Xfinity Gateway-XB6 Locate theResetbutton on the back of your modem. It’s located under the coaxial cable...
Firstly, let us walk you through the procedure done via the device settings. How To Factory Reset Xfinity Flex Box Method 1: Factory Reset Via The Settings Since the factory reset procedure can only be performed with the Flex Box switched on, make sure it isnot turned offbefore you attempt...
Equipment return:By mail or in-person on the day of cancellation or before Fee for late or no return:Varies by device(s) Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a time...
If you’re using a provider such as Xfinity, Verizon, Spectrum, Cox, AT&T (all of which are supported by HBO Max), then the following steps will help to sign you into your HBO Max account. The most important thing to note here is that you will want to make sure that you sign in ...