To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well ...
Keep in mind, though, that if something goes wrong while you’re using your own equipment, Xfinity won’t be able to offer nearly as much support if there’s an issue getting connected. If you’re not comfortable doing your own troubleshooting, sticking with Xfinity’s gateway could be a...
Restart the modem Using the Rogers Xfinity (app) If you can’t reach the power cord for your modem, you can quickly reboot it using theRogers Xfinity (app)TM.Try this first Sign in to the Rogers Xfinity (app) using your MyRogers username and password. SelectWiFi, then ViewWiFi equipmen...
If possible, return to a brick-and-mortar store.Most providers have local stores where you can return your equipment. It may be out of the way, but doing it in person will ensure a successful return, and you'll get a receipt for the transaction. See if your ISP...
While you don't need to immediately update your equipment to keep your home network running, you could be missing out on improved services if you continue to use older models. Upgrade your owned modem If you want to enjoy our faster internet speeds, you can rent one of our Xfinity xFi ...
I did exactly what you did, except when I got to the part where I said I was thinking of switching to AT&T because they were cheaper, they were like “Ok we’ll discontinue your service! You’ll need to return your equipment to the Comcast store in your area. Would you like to ...
If your current ISP is not available at your new address, or you decide to switch for other reasons, you must return all rented equipment to your previous ISP. Otherwise, you could be hit with some hefty charges. If you own your equipment and are switching providers, make sure it’s co...
Discover how to to locate and use the wps button on Xfinity router models like XB6, XB7, XB8 and Xfinity Wireless Gateway 2 and 3 models for seamless device connections.
With the money I've spent renting Xfinity equipment, I could've boughtthe most advanced router CNET's ever testedand then bought another as a backup. I could've doubled the internet speed I was getting. I could've booked a flight to Oslo. I was finally ready to enter ...
I decided to research this further. After logging intothe account(and clicking on “TV Equipment“), and “Edit” next to my TV Box, I found this: Click on the “I’ll watch on Xfinity Stream” box and you can get rid of your TV Box and DVR fees by switching to Xfinity stream an...