You can implement LogPoint in any environment, including development, production and testing. It facilitates storage, search, filtering, error tracing, and report creation based on log analysis. This helps you
so that the right data is handed off with impacted systems that speak different languages. With ServiceNow, any customer using any enterprise system can easily implement an Amadeus solution, no matter which system or technical language they are used to using. It doesn´t matter if they are an...
1. when I create any record in SharePoint list then it should also create a record in ServiceNow table. 2. When I delete/update any record in SharePoint list then it should also update in ServiceNow table. Earlier I was using BCS in SharePoint 2013 to connect with SQL tabl...
Integrate with IT service management systems such as ServiceNow to create, update, and resolve service tickets automatically. This might also include automated actions such as fact-gathering for service tickets to reduce resolution time. Sunset unused resources Use automation to identify inactive VMs and...
To sync statuses and custom fields between Jira and Salesforce, you need a third-party integration solution. I’ll show you how to implement this use case with Exalate. Jira to Salesforce Use Case: Custom Field Update and Status Sync Selecting an account name for a custom d...
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When you implement customer service automation the right way, it reduces the number of unnecessary or inefficient interactions between your support staff and customers. This enables you todeliver high-quality, multi-channel support so that customers get what they need, when and where they want it....
A knowledge base search feature is a must-have. Implement the tricks in this article to make it possible and easy for your users to search your knowledge base.
UpGuard's licensing model and efficient learning curve offer best-in-class time to value and program efficiency. In addition to risk monitoring, Bitsight employs analytical forecasting to estimate future security trajectories. It integrates with platforms like ServiceNow, JIRA, and PowerBI to suit ...
The goal here is to work with these teams to implement the technical aspects of your closed-loop program, such as ticketing, alerts, workflows, and integrations. While these partners should have been involved throughout the development process, it’s important here that they clearly understand ...