Emotional intelligenceis also known as emotional quotient or EQ. According toPsychology Today, EQ refers to the ability to recognize and manage the emotions of oneself and others. EQ is generally considered to include some abilities to: Identify and name your emotions. Control and apply these emot...
The next step is to identifywhyyou feel the way you do: "I hate to admit it, but I'm feeling envious of Bob because he's just been complimented for his work and I haven't!" Being able to exercise this self-honesty means you don't have to resort to what a large proportion of t...
Ask questions, but be slow to give advice. Treat the other person the way you would want to be treated. Gently probe with open-ended questions. Rely on God’s word to get to the truth of the matter. Find things to agree with and try not to focus on irrelevant disagreements. Do not...
(2015). How emotions shape moral behavior: Some answers (and questions) for the field of moral psychology. Social and Personality Psychology Compass, 9, 1-14.Teper, R., Zhong, C. B., & Inzlicht, M. (2014). How emotions shape moral behavior: Some answers (and questions) for the ...
Interpersonal conflict is a common cause of heightened emotions in the workplace. Our article, Bell and Hart's Eight Causes of Conflict, can enable you to identify the cause of an argument. Also, our Bite-Sized Training session, Managing Conflict, and our article, Resolving Team Conflict, can...
Despite the millennia we have spent side by side with our emotions as we evolved, it can bedifficult to really identify, understand, and control those feelings. How we manage our emotions is calledemotional intelligence. So what’s actually going on in your body when you are feeling sad, or...
It also enables you to evaluate the competitive landscape, identify market gaps and make informed decisions. All of this increases your chances of success and mitigates risk. When it comes to consumer behavior, there are two sets of research: primary and secondary. Primary research: This is the...
So here, we need to identify that greater good and there are different causes that help either people, animals or the planet. Ok so how do we find your brand purpose? Here, we’re going to use the Golden Circle concept developed by Simon Sinek, the author of the bestselling book “Sta...
to effectively manage the emotions of their employees, and themselves! The most popular, yet least effective, communication method to influence and persuade that you need to stop using. How to identify beliefs that are holding people back, and how to help people upgrade their ...
Identify what your unfavorable habits are so you can assess areas of needed change. Notice the thoughts you have during the day. Where does your mind wander to when you are driving, walking, or your hands are busy? What kind of internal dialogue do you have when you are faced with challe...